About this Position
The Customer Service Experience: Reinvoicing and Credit Notes team will be responsible for ensuring the accuracy and efficiency of the billing cycle, serving as the primary point of contact for resolving financial discrepancies with customers. Key responsibilities include promptly following up on requests for re-billing and managing credit notes, ensuring that customer portals remain up-to-date and error-free.What you´ll do
- Keep the websites updated with the relevant information.
- Follow up with the customer regarding their invoices, errors, comments, etc.
- Serve as the point of contact between different departments to provide support and necessary guidance, whether they are internal or external departments.
What makes you a good fit
- Good english.
- Experience in accountant.
- Experience in CSS.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Flexible Benefits
- Meal vouchers
- Savings fund
- Friday early finish
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
