Do you have the career opportunities as an Account Manager you want with your current employer? We have an exciting opportunity for you to join HealthTrust which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Job Summary and Qualifications
As the Account Manager, you are responsible for developing and nurturing long-term business partnerships with assigned GPO members. You will act as a liaison between members and our internal teams to ensure the timely and successful delivery of our solutions. Identifies savings opportunities on a regular basis and completes quarterly business reviews with assigned member(s). You work with the Member Services team to support Account Director(s) and the successful implementations of new members as needed. You will also serves as the primary resource for regular and ad-hoc data and reports. Effectively communicates analytical summaries to both internal and external customers.
Portfolio of assigned accounts may include facilities and systems (LTC, ASC, Hospitals, Behavioral Health) with contract spend up to $100M, or may be assigned as secondary support to a strategic account or strategic initiative.
Key Responsibilities–
Assures excellent business partner engagement and satisfaction
Achieve annual sales, retention and financial goals
Helps orient new members to HealthTrust systems (electronic contract catalog, InSight, member website, etc.)
Works with new members and vendor partners to facilitate contract access and conversions.
Assists with membership rostering.
Prepares agendas and related data analytics for meetings and quarterly business reviews.
Participates in territory sales planning.
Participates in the development of member specific strategic business plans.
Utilizes vendor reported data and member spend data to identify compliance opportunities.
Generates custom reports for market share analysis, tier maximization, and conversion opportunities.
Reformats data for member-facing presentations.
Implements member-specific strategic business plans, driving successful results to goals. Completes regular updates of related activities in Salesforce customer relationship management (CRM) tool.
Builds and strengthens customer relationships with proactive communications and timely follow up.
Identifies and shares contract opportunities and facilitates timely contract activation.
Serves as the Member Services liaison to resolve issues with suppliers, distributors, service-line partners and other as needed.
Updates members on key program initiatives and strategic opportunities.
Participates in member meetings and committees as requested.
Operates within established budgets, acting as a good steward of company resources.
Requirements
Bachelor’s degree preferred.
3-5 years’ work experience as a data, business, or financial analyst preferred.
Hospital/ Healthcare experience preferred.
Exposure and familiarity with multiple technology platforms preferred.
Ability to travel up to 40%
Benefits
HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Note: Eligibility for benefits may vary by location.
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Account Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
