Sure Sort Superuser

Hanes Brand Inc Rural Hall, NC

About the Job


Responsible for processing totes at the Sure Sort machines. The OPEX Sure Sort is a robotic item sorter that handles complex variables and delivers items into assigned order bin locations in a single pass. The Superuser is the First Responder to assist the machine Induct operators and wranglers in safely operating up to 3 Sure Sort machines safely and at the highest efficiency possible.

Sunday through Wednesday schedule.

630am to 430pm each day


  • Using Sure Sort Control Systems and Conveyor Control Systems, the Superuser will troubleshoot all issues with processing orders and machine functionality, including:
  • Resolve and Clear jams
  • Resolve kick outs and oversized items
  • Superuser will assist maintenance with daily and minor machine adjustments and upkeep including:
  • Ibot battery life
  • Product stuck in process or Ibot failing to unload
  • Ibot Removal and Install as needed
  • Notify Maintenance as needed


  • Read, write, add subtract, multiply and divide - understand implied instructions.
  • Regular attendance is required.
  • Good hand-eye coordination.
  • Ability to learn and comprehend distribution/production business.
  • High level of accuracy and attention to detail.
  • Ability to adapt to changing procedures, policies and work environment.
  • Must be able to work safely in a fast paced team environment.
  • Must be able to lift a maximum of 50 lbs.
  • Maximum Weight Lifted/Carried - 50 lbs. occasionally
  • Pushing/Pulling required throughout the work day - max force 50 lbs.
  • Standing/Walking required throughout the work day
  • Visual Acuity required to discern letters or numbers at a given distance .