SYSTEM SUPPORT ANALYST, FCH - IT CLIENT TECHNOLOGIES

Froedtert Milwaukee, WI

About the Job

Come join our award winning team!  See What Is Possible….

 

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care innovation medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma Center at Froedtert Hospital Milwaukee an internationally recognized training and research center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network which includes five hospitals more than 1700 physicians and nearly 40 health centers and clinics draws patients from throughout the Midwest and the nation.

 

Froedtert Health has been widely recognized for our dedication to our staff providing a work environment full of encouragement innovation collaboration and respect.

 

Our best-in-class wellness program has earned us recognition in the Milwaukee Business Journal as a Healthiest Employer and a Gold Well Workplace award from the Wellness Council of America.

 

We invite you to review the job posting below.  If you meet the requirements and qualifications for this opportunity you are encouraged to apply.

 

Thank you for considering a career with Froedtert Health!

   

Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. 

 

FTE: 1.000000

 

*1.0 FTE is Full-Time any position less than 1.0 FTE is Part-Time and .001 FTE is Optional Part-Time*

 

*Positions with an "FTE" (full time equivalency) of  .8 - 1.0  are eligible for full-time medical dental and vision benefits.  Positions with an "FTE" of  .5 - .799  are eligible for part-time pro-rated medical dental and vision benefits*

 

Shift: 1st shift 8:30 am - 5:30 pm Monday through Friday with a rotating on-call rotation for off-hours evening/weekend for 24x7 support.   

 

Summary:
Responsible for installation configuration maintenance and support of PCs Laptops Printers and other computer devices for Froedtert Health Information Technology. The position is also responsible for providing hardware and software evaluation and support. Responsible to rotate through the on-call schedule. Other duties as assigned.

 

Responsibilities:
A minimum of 2 years of related work experience is required. 

Experience in a healthcare environment with a deployed EMR is preferred. 

Knowledge of computer/network principles at a level normally acquired through completion of a Associate degree in a relevant technology field or acquired through a combination of education and experience is required. 

Other information:

Strong knowledge of IT technologies strong understanding of TCP/IP networking and VoIP telephony. 

Ability to prioritize and execute in high-pressure situations. Remains calm under pressure. 

Highly motivated and ability to operate under limited supervision Basic knowledge of Microsoft Active Directory account management.

 

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts recruits engages and retains a diverse workforce.  As a federal contractor/subcontractor we take affirmative action in employment based on race sex disability and status as a protected veteran.   We welcome protected veterans to share their priority consideration status with us at 262-439-1961.  We maintain a drug-free workplace and perform pre-employment substance abuse testing