CANCER CENTER FIN NAVIGATOR, FH - CANCER CENTER PATIENT SUPPORT
About the Job
Come join our award winning team! See What Is Possible….
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care innovation medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma Center at Froedtert Hospital Milwaukee an internationally recognized training and research center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network which includes five hospitals more than 1700 physicians and nearly 40 health centers and clinics draws patients from throughout the Midwest and the nation.
Froedtert Health has been widely recognized for our dedication to our staff providing a work environment full of encouragement innovation collaboration and respect.
Our best-in-class wellness program has earned us recognition in the Milwaukee Business Journal as a Healthiest Employer and a Gold Well Workplace award from the Wellness Council of America.
We invite you to review the job posting below. If you meet the requirements and qualifications for this opportunity you are encouraged to apply.
Thank you for considering a career with Froedtert Health!
Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.
*1.0 FTE is Full-Time any position less than 1.0 FTE is Part-Time and .001 FTE is Optional Part-Time*
*Positions with an "FTE" (full time equivalency) of .8 - 1.0 are eligible for full-time medical dental and vision benefits. Positions with an "FTE" of .5 - .799 are eligible for part-time pro-rated medical dental and vision benefits*
4 days working 6 hours and 1 day working 8 hours per 5-day work week
The Cancer Center Financial Navigator is a dedicated member of the Cancer Center Financial Services team that is responsible for a large patient base. Responsibilities are to provide financial information and assistance to all new patients who are candidates for treatment throughout the continuum of their care as educators advocates and liaisons to our health care system and payers in order to ensure the best financial outcomes for patients and the institution. The role of the financial navigator is to assure the financial viability of treatment throughout the continuum of Cancer Center care. This includes working with patients to understand their insurance coverage (including inpatient outpatient prescription housing travel etc) helping find insurance coverage for patients collaborating with resources from the Specialty Pharmacy and Radiology navigating the Insurance Marketplace and working with the team on disability financial assistance etc. Other duties as assigned.
Two years experience in a healthcare related field is required. Experience in managed care or other health insurance environment is preferred. Exemplary customer service skills are preferred.
Bachelor's degree in Social Work Psychology Business related field or Nursing is required. Master's degree in Social Work Psychology Business or Nursing is preferred.
High degree of organizational skills and excellent communication skills; ability to work independently and take programmatic initiative. Knowledge of health insurance guidelines programs and plans; patient assistance programs co-pay assistance programs Medicare Medicaid health plans COBRA guidelines and the ability to find new programs that could assist patients with their financial needs.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts recruits engages and retains a diverse workforce. As a federal contractor/subcontractor we take affirmative action in employment based on race sex disability and status as a protected veteran. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing