FlexStaff is seeking an Office Administrator/Insurance Authorization Specialist for one of our clients.
Schedule: Monday-Friday 8:30am-5:30pm
Location: Bronx
Duties/Responsibilities
- Provides clerical support when needed to assist clerical staff with assigned administrative duties such as answering phones, sorting and distributing mail, and preparing documents.
- Oversees petty cash fund.
- Maintains inventory of office supplies; orders new supplies as needed.
- Maintains office files; implements an efficient system for other staff to access files and records.
- Train, supervise and manage administrative office staff to ensure the highest level of customer service.
- Obtain accurate insurance information, verification, and pre-authorization via appropriate method.
- Verify that all billing is processed daily and that it is accurate, timely, and fully documented.
- Review clinician charts for completeness, accuracy, and compliance with regulations.
- Provide or oversee timely reporting of key statistics to management for sales, revenue, cash, and patient flow.
- Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments and out-of-office calls.
- Assists in overseeing the operations for the administrative/clerical staff within the office.
- May handle or assist with discipline of employees in accordance with company policy.
- Perform other duties or special projects as assigned.
Required Skills/Abilities:
- Complete understanding of medical reimbursement and terminology.
- Strong knowledge of state, federal and regional collection, and reimbursement laws where applicable.
- Experience with patient financial counseling. The ability to train/coach others in these skills.
- Strong interpersonal, oral (including telephone) and written communication skills.
- Understanding of medical reimbursement and terminology and a complete understanding of general office duties.
- Basic understanding of administrative and clerical procedures and systems.
- Advanced computer skills including Windows based office technologies and automated billing systems.
- Proficient with Microsoft Office Suite or related software. The ability to train/coach others in these skills.
- Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, scanner. The ability to train/coach others in these skills.
- Extensive knowledge of office management procedures.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills, attention to detail and ability to manage multiple tasks.
- Excellent time management skills with a proven ability to meet deadlines.
Education and Experience:
- High school diploma or equivalent required.
- Associate degree in office administration or related field preferred.
- At least three years of administrative and clerical experience required.
- At least three years healthcare billing/collections experience required.
- Experience in Orthopedics preferred.
- O&P Software (Medflex/OPIE), preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).