Position Responsibilities/Requirements
GENERAL DUTIES & RESPONSIBILITIES• Leads, manages, plans, organizes and controls balanced sales growth, continued account penetration, and customer satisfaction with a long-term, multi-year focus.• Acts as primary liaison between client and FIS and understands client's needs including financial expectations and restrictions.• Develops and executes account plans to ensure continued revenue growth from account base.• Demonstrates product knowledge including various solutions, markets, and competitive intelligence.• Analyzes and evaluates pricing and costing scenarios to offer a most viable value proposition.• Prepares and presents proposals to clients utilizing FIS' resources and tools.• Negotiates, structures and closes deals that meet customer expectations and FIS' ability to deliver, utilizing appropriate company resources, based on resources plan, to provide product marketing support or specialized product sales expertise.• Monitors service levels, discusses with management and recommends opportunities for improving service levels, revenue and profit.• Assists in the development of sales plans and strategies.• Works to achieve sales objectives.• Listens to concerns of customers with regard to current products/services.• Identifies root problems and utilizes existing FIS processes to enhance satisfaction.• Provides accurate and timely sales forecasts.• Within client organizations, builds network of both operational and executive level users and maintains knowledge of all products and services utilized.• Other related duties assigned as needed.EDUCATION REQUIREMENTSBachelor's degree in business or marketing or the equivalent combination of education, training, or work experienceGENERAL KNOWLEDGE, SKILLS & ABILITIES• Good understanding of FIS products and services and strong industry knowledge• Requires expert negotiation and communication skills, both written and verbal• Communicates ideas in clear, concise and professional manner that is appropriate to audience including executive levels• In-depth understanding of the sales process• Solid decision-making and problem solving skills• Analytical skills to determine client business needs and requirements• Excellent time management and organizational skills• Ability to remain calm under various levels of pressure• Excellent follow-up skills in all areas of sales cycle• Ability to establish and maintain effective working relationships with all levels of management, employees, clients and public• Ability to show established track record of involvement in industry trade groups preferred• Travel is requiredFIS JOB LEVEL DESCRIPTIONCareer level role. A seasoned, experienced professional with a full understanding of area of specialization. Resolves a wide range of issues in creative ways. Fully qualified, career-oriented, journey-level position. Has complete knowledge of company products and services. Typically sells through a specific channel, having own territory, or working on a team, and is responsible for medium-sized quota/territory. Normally receives little instruction on day-to-day work, and general instructions on new projects or assignments. Typically requires five to eight years of field sales experience.
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500® Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and here: www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
As part of the selection process this role may require an assessment to determine suitability
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
GENERAL DUTIES & RESPONSIBILITIES• Leads, manages, plans, organizes and controls balanced sales growth, continued account penetration, and customer satisfaction with a long-term, multi-year focus.• Acts as primary liaison between client and FIS and understands client's needs including financial expectations and restrictions.• Develops and executes account plans to ensure continued revenue growth from account base.• Demonstrates product knowledge including various solutions, markets, and competitive intelligence.• Analyzes and evaluates pricing and costing scenarios to offer a most viable value proposition.• Prepares and presents proposals to clients utilizing FIS' resources and tools.• Negotiates, structures and closes deals that meet customer expectations and FIS' ability to deliver, utilizing appropriate company resources, based on resources plan, to provide product marketing support or specialized product sales expertise.• Monitors service levels, discusses with management and recommends opportunities for improving service levels, revenue and profit.• Assists in the development of sales plans and strategies.• Works to achieve sales objectives.• Listens to concerns of customers with regard to current products/services.• Identifies root problems and utilizes existing FIS processes to enhance satisfaction.• Provides accurate and timely sales forecasts.• Within client organizations, builds network of both operational and executive level users and maintains knowledge of all products and services utilized.• Other related duties assigned as needed.EDUCATION REQUIREMENTSBachelor's degree in business or marketing or the equivalent combination of education, training, or work experienceGENERAL KNOWLEDGE, SKILLS & ABILITIES• Good understanding of FIS products and services and strong industry knowledge• Requires expert negotiation and communication skills, both written and verbal• Communicates ideas in clear, concise and professional manner that is appropriate to audience including executive levels• In-depth understanding of the sales process• Solid decision-making and problem solving skills• Analytical skills to determine client business needs and requirements• Excellent time management and organizational skills• Ability to remain calm under various levels of pressure• Excellent follow-up skills in all areas of sales cycle• Ability to establish and maintain effective working relationships with all levels of management, employees, clients and public• Ability to show established track record of involvement in industry trade groups preferred• Travel is requiredFIS JOB LEVEL DESCRIPTIONCareer level role. A seasoned, experienced professional with a full understanding of area of specialization. Resolves a wide range of issues in creative ways. Fully qualified, career-oriented, journey-level position. Has complete knowledge of company products and services. Typically sells through a specific channel, having own territory, or working on a team, and is responsible for medium-sized quota/territory. Normally receives little instruction on day-to-day work, and general instructions on new projects or assignments. Typically requires five to eight years of field sales experience.
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500® Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and here: www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
As part of the selection process this role may require an assessment to determine suitability
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.