Position Responsibilities/Requirements
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
Our team is responsible for level 1-3 support of Mainframe Security. Support items such as provisioning, digital certificates, audit, audit remediation and other security-based changes. In addition, we are responsibility for security changes and reporting for NonStop Servers. The team supports over 80 LPARs and 15 NonStop Servers.
What you will be doing
You will be responsible for overseeing and assigning all tickets/requests for the BDOC and Mainframe teams. In addition, you will begin to gain/expand your knowledge of mainframe provisioning and support.
• Monitor and Assign all Mainframe tickets
• Handle Monthly Reporting for the Mainframe and other Authorization Services Groups as needed
• Learn and provision User Accounts on the Mainframe
• Work with our internal audit support team and assist as needed
• Maintain and Update DASH for Mainframe related changes
What you bring:
• Organization Skills
• IT Background
• Ability to work with Remote and Offshore Employees
• Exposure to Audits
Added bonus if you have:
• Mainframe Experience
• Experience with Ticketing Systems (examples: CMS, ServiceNow)
• Experience with a Production Support Environment
What we offer you
• A modern, international work environment and a dedicated and motivated team
• A competitive salary and benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Great work spaces with dedicated and motivated colleagues
• A work environment built on collaboration, flexibility, and respect
Entry level professional role. Basic skills with moderate level of proficiency. Has general understanding of principles in one or more programming languages and at least one systems development life cycle model. Generally performs single-function tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non-complex projects to learn through experience. Typically requires up to three years of experience. Typically reports to an IT Security Manager.
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500® Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and here: www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
As part of the selection process this role may require an assessment to determine suitability
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
Our team is responsible for level 1-3 support of Mainframe Security. Support items such as provisioning, digital certificates, audit, audit remediation and other security-based changes. In addition, we are responsibility for security changes and reporting for NonStop Servers. The team supports over 80 LPARs and 15 NonStop Servers.
What you will be doing
You will be responsible for overseeing and assigning all tickets/requests for the BDOC and Mainframe teams. In addition, you will begin to gain/expand your knowledge of mainframe provisioning and support.
• Monitor and Assign all Mainframe tickets
• Handle Monthly Reporting for the Mainframe and other Authorization Services Groups as needed
• Learn and provision User Accounts on the Mainframe
• Work with our internal audit support team and assist as needed
• Maintain and Update DASH for Mainframe related changes
What you bring:
• Organization Skills
• IT Background
• Ability to work with Remote and Offshore Employees
• Exposure to Audits
Added bonus if you have:
• Mainframe Experience
• Experience with Ticketing Systems (examples: CMS, ServiceNow)
• Experience with a Production Support Environment
What we offer you
• A modern, international work environment and a dedicated and motivated team
• A competitive salary and benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Great work spaces with dedicated and motivated colleagues
• A work environment built on collaboration, flexibility, and respect
Entry level professional role. Basic skills with moderate level of proficiency. Has general understanding of principles in one or more programming languages and at least one systems development life cycle model. Generally performs single-function tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non-complex projects to learn through experience. Typically requires up to three years of experience. Typically reports to an IT Security Manager.
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500® Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and here: www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
As part of the selection process this role may require an assessment to determine suitability
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.