Senior Identity & Access Management (IAM) Engineer, Cloud Services (Remote)

Company Summary

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Senior Identity & Access Management (IAM) Engineer, Cloud Services (Open to remote)

Summary

The Senior Identity & Access Management Engineer is responsible for the design, implementation, and administration of identity management processes and tools within Azure AD, AWS IAM, and Google Cloud Platform. Working under the guidelines, policies, and standards established by the Information Security Office, this role ensures the proper configuration, administration, and support of the enterprise identity tools and associated systems. This role will also deliver services that will form the backbone for a Center of Excellence covering Azure AD/AWS/GCP.

Job Description

Essential Functions

·        IAM platform implementation and administration (AzureAD/AWS/GCP), provides advice to operational support personnel as well as a variety of stakeholders inside and outside of the IAM Engineering team

·        Identifies IAM problems, researches solution options, develops plans, conducts testing, and implements solutions for defined business processes

·        Manages IAM roles, groups, owners, permissions, mappings, configurations, and conditional access policies

·        Creates technical documentation and manages document lifecycle to support IAM Center of Excellence development and management

·        Resolves provisioning/deprovisioning problems to obtain proper operations across all platforms

·        Provide excellent customer service to all areas of the company; provide department interface with various teams within First American in support of information security initiatives. Maintain strict confidentiality in all matters dealing with information security.

·        Required to perform duties outside of normal work hours based on business needs

Job Complexities & Impact

·        Works on problems of moderate scope where analysis of situations or data is required

·        Exercises judgment within defined polices, standards, and procedures to determine appropriate action

·        Follows department processes and standards and may make recommendations to modify and/or streamline to drive maturity

·        For any given problem scope, takes the initiative to drive towards a solution and works to achieve set objectives

Supervision Received or Extended

·        No responsibility for the supervision of others. Works under general supervision of managers and senior leadership

·        Actively contributes to drive results for the IAM team and works towards achieving team goals and objectives. Uses subject matter expertise and collaborates with team members to drive successful outcomes.

Knowledge and Skills/Technology Used

·        Strong analysis and problem-solving skills with two or more years in an IAM department

·        Excellent organizational and follow-through skills, sound judgment and strong independent decision-making skills; ability to effectively perform multiple tasks simultaneously.

·        Extensive knowledge of Azure, AWS, and GCP services in the context of Identity & Access Management

·        Understanding of project management methodologies

·        Ability to work independently

·        Strong verbal and written communication skills

·        Ability to work effectively with all levels of the organization

Typical Education

·        Bachelor’s Degree or higher in Information Technology, Information Security, Computer Science, or Business -or- equivalent work experience

·        Industry certifications preferred but not required

Typical Range of Experience

·        Minimum of 5 years in experience performing user administration in a Windows Active Directory environment

·        Minimum of 4 years of experience with identity & access management in Azure/AWS/GCP environments

·        Minimum of 4 years of experience in implementing information security technologies and/or processes.

·        General knowledge and understanding of underlying components and technologies of an IAM platform such as proxies, application servers, web protocols, XML and HTTP, and networking principles

·        Experience using administrative tools and working knowledge of MS Active Directory, Exchange, DNS, DHCP, TCP/IP

·        Experience in Exchange administration; creating and maintaining mailboxes, distribution lists, contacts, and public folders

·        Experience performing user administration tasks for various in-house and 3rd party applications

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First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.