Company Summary
Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.Job Summary
Essential Functions
- Responds to escalated issues from managers, internal and external customers
- Proofread all documents submitted for recording for accuracy, completeness, compliance with technical and legal requirements; accept or reject documents accordingly
- Respond to inquiries about pending records
- Follow guidelines contained in technical memos, title policies, recording practices and other information affecting title commitments
- May train less experienced team members
- Provides feedback and recommendations to management on department processes and procedure
Knowledge and Skills/Technology Used
- Knowledge of Microsoft Office applications and title/escrow related software
- Proficient PC skills
- Strong attention to detail
- Good verbal and written communication skills
- Knowledge of e-recording systems
Typical Education
- High School diploma or equivalent
Typical Range of Experience
- 5+ years relevant title insurance experience and demonstrated leadership ability
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