Company Summary
First American (India) is a Global In-house Center (GIC) of the First American Financial Corporation (NYSE: FAF) family of companies, a proud member of the FORTUNE 500 companies and was named one of FORTUNE’s 100 Best Companies to Work For® in 2020. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers and shareholders - in that order. FAI has been recognized as one among India’s Top 75 workplaces in IT & IT-BPM 2019 by Great Place to Work® Institute. Homebuilder Services Division facilitates the Lender and Homebuilders transaction and helps Escrow Officers, lenders, Homebuilders, Buyers and Notaries. The results are less stressful closings and happier homebuyers.Job Summary
Provides centralized clerical processing of all documents connected with the initiation or closing of escrows, relieving branches of high volume paperwork. Communicates information and instructions to escrow branches, but not to customers.
Essential Functions
- Provides a wide range to a team of Escrow Support Processors and Escrow Officers.
- Work is very similar to work performed by associate level, although tasks may be slightly more complex with greater experience and knowledge.
- May work on escrow openings and closings.
- Performs clerical functions to maintain escrow files.
- Prepares correspondence, escrow files and orders preliminary title reports.
- Performs fund disbursements.
- Prepares and delivers closing statements and closing letters.
- Reviews and record documents following closing
- Schedules and provides instructions to couriers.
- Orders payoffs, liens, homeowner association documents and evidence of insurance.
- Distributes preliminary report.
- Communicates with branches, as needed.
- Follows functional area’s processes and procedures in daily activities; Troubleshoots as needed.
- Actively contributes to the results of a team and works toward achieving goals and objectives.
Knowledge and Skills/Technology Used
- Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process
- Working knowledge of fundamental concepts, practices and procedures of department/field
- Good verbal and written communication skills
- Establishes effective working relationships at the work group level
Typical Education
- High school diploma or equivalent
Typical Range of Experience
- 1-2 years escrow processing experience
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First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.