Company Summary
Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.Job Summary
Provides support to Escrow department by assisting with customer service and administrative duties related to escrow closings.
Essential Functions
- Performs general office clerical duties
- General working knowledge of fast.
- Proficient Customer service skills.
- Work closely with Escrow and Underwriter as directed.
- Compliance with Corporate and NCS policies and procedures, including wire fraud training.
- Learn and understand the basic concepts of transactional accounting
- Learn and become efficient with communicating and working with our outside partners (Gost) and title vendors.
- Engage and demonstrate a desire to further knowledge by participating and taking advantage of all training classes, presentations, on line materials available through Teach Me and FA Live.
- Work closely with assigned Mentor or Escrow personnel
Knowledge and Skills/Technology Used
- Strong customer service orientation
- Detail orientation
- Excellent verbal communication
- Problem solving skills
- Strong organizational skills
Typical Education
- High School diploma or equivalent
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First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.