General Manager

FanDuel Detroit, MI

About the Job

Our roster has an opening with your name on it

The Sportsbook General Manager will lead a team to exceed the targets of a multi-million-dollar turnover business at FanDuel's Sportsbook. This person will be responsible for managing all daily retail operations in the Sportsbook in conjunction with property management on staffing, while working directly with FanDuel to manage ongoing business operations. The Sportsbook General Manager will be responsible for achieving business goals and ensure high levels of customer service.

Everyone on our team has a part to play

  • Manage and lead a diligent and professional staff for the Sportsbook
  • Review financial reports in detail and identify key business and operational findings
  • Manage change and the introduction of initiatives within the area
  • Collaborate with senior commercial team on marketing efforts
  • Work closely with FanDuel HR and Operations to ensure appropriate training and staffing of Sportsbook personnel
  • Address employee relations in a timely fashion and necessary actions are taken to adhere to company policies and procedures
  • Safeguard that our license is protected to the best of your ability - respond immediately to any threats to the license
  • Maintain accuracy of promotional offers, digital content management, and event calendar to ensure operational structure
  • Delegate key operational issues to staff with corresponding initiatives and actions
  • Evaluate monthly performance, present key findings to partners and Senior Leadership, and make recommendations for operational improvement.
  • Lead Sportsbook team members to facilitate customer education and engagement
  • Support the senior commercial team in managing on-site events, initiatives and promotions

What we're looking for in our next teammate

  • Associate degree and/or bachelor's degree in Finance or Business-related area preferred
  • Minimum 4 years of managerial experience working directly with team across multiple locations preferred
  • Must be able to obtain a gaming license and satisfy all regulatory requirements
  • Self-starter; ability to work independently in a fast-paced environment to drive both strategy and execution
  • Experience working in a union environment preferred
  • Be able to work under pressure and to tight deadlines
  • Strong collaboration and project management skills
  • Excellent written and verbal communication skills
  • Experience in sports or online gaming highly desire