Food and Nutrition Services Lead

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Job Details

  • Location: Atlanta, GA, 30383
  • Date Posted: 2023-10-17
  • Employment Type: Full Time
  • Category: Customer Service
  • Req Number: 118944
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  • Performs all food service staff level functions, as needed, in the support of various sections in the department.
  • As directed and in partnership with department leadership, oversees the daily shift operation of the various sections such as, patient dining services, retail/catering operations including cash handling, food production, inventory/receiving, storing and issuing, sanitation and safety.
  • Some positions in this classification may be focused primarily on providing on the job (OJT) training for new or existing dining service associates, food and nutrition associates or related positions while also performing the primary duties of a dining service associate, food and nutrition associate or related position.
  • The incumbent provides input to the manager into the development of competencies and learning experiences to support OTJ training, ensures that the required learning experiences are provided in a scheduled and organized manner, evaluates the performance of each trainee against the competencies and reports trainee progress toward compliance to the supervisor or manager.
  • Training on the rationale for diet modifications and the food items permitted on each diet modification may be provided in conjunction with a registered dietitian.
  • Ensures staff adhere to Department of Health standards.
  • Performs other related duties as required.

  • High school diploma or equivalent.
  • Must have 2 years call center experience or 2 years food service with one year of healthcare food services experience preferred.
  • Demonstrated skills in customer service, must be able to read, write, and communicate effectively.
  • Demonstrates critical thinking by making sound judgments while quickly processing information, problem solving and prioritizing needs appropriately.
  • Must have basic computing skills and basic math skills.
  • Must maintain Serv Safe certified or attain certification within 6 months of hire, if not certified at time of hire.

    PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

    ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

FoodNutrition Associate Lead, Salary: $16.10- $20.53/hour, The grade and salary of the position are based on specific criteria met within the qualifications of relevant experience, skills, performance and internal equity. This position is eligible for shift differentials.