Hourly Wage Estimate: $15.00 - $21.00 / hour Learn more about the benefits offered for this job.
The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Operator PBX
Job Summary and Qualifications
As a PBX Operator at our facility, you will have an important role in patient care, and you will be joining a skilled, compassionate team that focuses on providing excellent customer service and reliable support to one another. They believe in and live by our HCA Healthcare ideal of “caring like family”. In this role:
You will receive, screen, and transfer incoming hospital telephone calls.
You will greet and direct patients and visitors.
You will facilitate the overhead paging system in the hospital and direct communications throughout the facility.
You will be on stand-by continually to give proper notifications of emergency codes and alarms whenever those are triggered throughout the hospital campus.
You will provide visual surveillance by monitoring security camera images displayed within the PBX office. You will report any suspicious, criminal, and/or unsafe actions observed.
You will assist with patient registration as needed and perform minor secretarial duties.
You will perform emergent and stat medical record requests for after hour doctor offices, emergency rooms, and/or urgent care.
What qualifications you will need:
Excellent customer services skills.
Some previous switchboard and receptionist experience preferred.
Basic computer knowledge and keyboard skills are required.
Must be able to read, write, and speak English; good verbal and written skills required.
Must be patient and courteous at all times, even under stressful situations.
2 years experience Required Years of Experience
Benefits
Eastern Idaho Regional Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Note: Eligibility for benefits may vary by location.
Eastern Idaho Regional Medical Center (EIRMC) is a full-service hospital with 318+ patient beds. Our hospital is the largest medical facility in the region. We serve southeast Idaho, western Wyoming, Yellowstone National Park, and parts of Montana. Our facility has an ER, a Level II Trauma Center, a Level 1 ICU (one of two in Idaho), and the only Burn Center in the state of Idaho. We have the region’s only Pediatric Intensive Care Unit for critically ill children. Our 74-bed Behavioral Health Center offers inpatient and outpatient mental health care for adolescents and adults.
We are part of the HCA Healthcare network - which includes more than 300 affiliate facilities across the country – offering our colleagues the opportunity for travel and relocation. HCA Healthcare and EIRMC are all about caring for people. This care extends to patients, families, and colleagues.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Operator PBX opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
