Retail Shipping Coordinator

Dick's Sporting Goods
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Job Details

  • Location: West Jordan, UT, 84084
  • Date Posted: 1 week ago
  • Employment Type: Full Time
  • Category: Manufacturing/Production
  • Req Number: 22000C8H
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Description

Description

On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team.


Omni-Channel Associate Duties:

  • Perform daily Omni-Channel tasks in the store including Ship-from-Store (SFS) and Buy Online Pick-up In-Store (BOPIS) processes
  • Participate in Loss Prevention procedures related to Omni-Channel processes
  • Fulfill the company-defined customer experience by completing the SFS pick & pack & ship process
  • Assist in the completion of incoming BOPIS orders including picking, pack-checking, and prepping orders for hold bins
  • Support the Customer Pickup Process of BOPIS orders by retrieving orders from the stockroom and providing to the Head Coach in a timely manner
  • Assist in the BOPIS aged order review by reviewing orders, changing order status in the system and returning product to the sales floor if necessary
  • Assist in completing daily UPS Box Count Audits according to company Inventory Control standards
  • Create a world-class customer experience by providing passionate customer service
  • Adhere to all safety policies and procedures
  • Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively
  • As business needs arise, other tasks may become necessary
All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.
Qualifications

Success Profile:

  • High School Diploma or Equivalent
  • 1-3 years of Retail Experience
  • Flexible availability – including nights, weekend, and holidays
  • Strong attention to detail and organizational abilities
  • Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively
  • Orientation to Customer Service and Process/Procedure focus

DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.