Member Services Representative

Crunch Fitness Int'l Wayne, NJ

About the Job


Crunch Fitness in Wayne, NJ is looking for Member Services Representatives to join our health club team. Come change lives through fitness and service!



Reports to:

  • Manager


Special Skills:
  • Strong customer service skills
  • Strong sales skills


Responsibilities:
  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: Personal Training, tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Assist with cleaning of the locker rooms, conducting club walk through's, and cleaning of the interior of the facility
  • Opening and closing duties
Requirements:

  • CPR/AED Certified - must become certified within first 90 days of employment
  • Strong customer service skills
  • A desire for personal growth
  • Team oriented individual
  • Outgoing Personality
  • Organized
  • Professional
  • Be willing to go above and beyond
  • Efficient and effective communication skills
The Ways You Benefit:

  • If full time, benefits include: medical, dental, vision, and life insurance
  • 401k plan
  • Growth opportunity in a rapidly growing company
  • Free Crunch Fitness membership


Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.