Customer Service Representative

Cornerstone Building Brands
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Job Details

  • Location: Phoenix, AZ, 85003
  • Date Posted: 2022-06-10
  • Employment Type: Full Time
  • Category: Customer Service
  • Req Number:
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Customer Service Representative

Phoenix, AZ, USA Req #16398
Friday, June 10, 2022
Cornerstone Building Brands is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized, providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members.

Cascade Windows, a division of Cornerstone Building Brands, is a leading manufacturer of vinyl windows and patio doors for the Western United States, specializing in new construction and remodeling.

We're currently looking for a Customer Service Representative to join our team at our Phoenix, AZ location. The Customer Service Representative interacts with customers to provide information in response to inquiries about products and services and to handle and resolve customer issues. Daily Activities will include timely and accurate processing of customer installations, date revisions, service orders, confirmations, requesting customer purchase orders and submitting paperwork to Finance for invoicing.

An ideal candidate will have 1-2 years of customer service experience as well as 1-2 years of data entry experience.

Benefit highlights:

  • Paid PTO and Sick Time
  • Medical, dental, vision benefits with competitive rates
  • 401k and company match (100% match up to 3%) starts right away with no waiting period for enrollment or company match
  • Paid holidays per year with no waiting period
  • Much more!

Pay: From $17.00 per hour 


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance


  • Day shift
  • Monday to Friday


  • Customer service: 1 year (Preferred)
  • Microsoft Office: 1 year (Preferred)

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Other details

  • Job Family Sales Operations
  • Job Function Customer Service
  • Pay Type Hourly
  • Travel Required No
  • Required Education High School