Front End Specialist -Starting at $12.60 per hour!
About the Job
Starting at $12.60 per hour!!
Specifically we are seeking the following Part Time positions in our Mays Landing, NJ store:
- Service Desk Associates
The Service Desk Associate oversees activities at the Front End which includes the operation of the Customer Service Desk. The Service Desk Associate works in a high paced environment and must maintain a calm, professional demeanor while ensuring that all transactions are being processed in an accurate manner while meeting sales and productivity goals. Key Responsibilities:• Cover the service desk area, responds or redirects inquiries, and ensures follow through• Partner with associates to provide increased service to customers in response to specific needs and requests• Troubleshoot and provides solutions for customer complaints, escalating to supervisor when necessary• Monitor customer transactions; ensures efficient processing time for checkout. (Managing lines and back up calls)• Direct and coordinate lane assignments and front-end associate break and meal periods• Responsible for authorizing transactions and turning keys when necessary• Perform additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval
Education/Experience/Qualifications:• High School diploma or equivalent• 2+ years of retail experience desired• Effective communication and customer service skills• Readily adjusts schedule, tasks, and priorities when necessary to meet business needs
PLEASE APPLY ONLINE FOR IMMEDIATE CONSIDERATION.
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