1st Shift Truck Unloader

Christmas Tree Shops Middletown, NY

About the Job

Christmas Tree Shops is growing and so is our need for more talented associates. We offer a distinctive, fast paced, and dynamic retail environment where you can truly make a difference AND have a very real opportunity to grow your career! If you are looking for a retail growth company that values both its people and its customers, has a winning track record, and an even brighter future, your search is over - you have discovered Christmas Tree Shops!The 1st Shift Truck Unloader that customer orders are pulled and processed in an accurate manner within expected productivity guidelines. The 1st Shift Truck Unloader must possess a strong attention to detail and be able to perform a wide variety of job tasks, both on the sales floor and in the receiving area as business needs dictate. Key Responsibilities: • Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support • Perform Stock Associate duties • Responsible for taking customer orders, picking/retrieving the items, packaging and then shipping the items to customers in a timely manner • Select, scan, box, and ship merchandise to the customer • Strong attention to detail to ensure merchandise arrives in perfect condition and is the correct size, type, etc. as per the customer request • Assist with backroom organization by removing and replacing product, fixtures, and other equipment in a safe and organized manner • Proper phone etiquette for all interactions • Maintain a clean and safe work area and exhibits safe work practices at all times • Strong knowledge of all departments and merchandise placement within the store location • Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes and cart retrieval Key Dimensions of Role Education/Experience/Qualifications: • High School diploma or equivalent • 1-2 years of retail experience desired • Effective communication and customer service skills • Readily adjusts schedule, tasks, and priorities when necessary to meet business needs