Park Operations Internships

Cedar Point Sandusky, OH

About the Job

Overview

This internship position is available in Sandusky, Ohio for our Summer Season (May 2021 – August 2021). On-site housing is available as well as many other benefits.

 

With Cedar Point Amusement Park being "The Roller Coaster Capital of the World®," we are always taking thrills to the next level because it is what we do! We're bold. We're daring. We provide the best service to every guest, every day, every time. Take a ride on one of our 18 coasters, or cool off at our water park, Cedar Point Shores. With all of our thrills we have to offer, we are the number one destination for fun for all ages!

 

Need an internship to earn your degree? Want to experience working at one of the greatest amusement parks in the country? Cedar Point is the place for you! Internships for all college students are available, including freshman and sophomore students! The internship experience combines Cedar Point business needs with college level internship requirements. As an intern, you will have the opportunity to grow and learn the entertainment industry through hands-on exposure to day-to-day operational tasks within your assigned Division. You will be responsible for providing excellent guest service and utilizing leadership skills while collaborating on group projects to ensure a successful operation.

 

Cedar Point offers a dynamic, diverse, and inclusive working environment with benefits that include admission to all Cedar Fair parks, discounts at local and in-park stores and restaurants, park courtesy tickets for friends and family, low-cost dormitory-style housing, access to world-class rides and attractions, and beautiful sunsets from our mile-long beach. You will network and meet others from all around the world. Cedar Point will even offer you developmental programs such as our Young Professionals Club and FUNdamentals of Leadership.

Qualifications

Successful Cedar Point Interns Have the Ability to:

 

  • Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity.
  • Work collaboratively in a team setting and work independently.
  • Utilize strong written and verbal communication skills, including speaking in front of groups.
  • Utilize problem solving skills, including working in a fast-paced, service-focused culture.
  • Demonstrate strong time management, planning, and organizational skills in order to optimize productivity.
  • Ability to work nights, weekends and holiday periods to meet business needs.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Responsibilities

The Following Intern Opportunities Are Available Through Park Operations:

 

  • Guest Services and Special Events Internship

Preferred Majors: Event Planning, Public Relations, Hospitality, Business, Marketing

 

Internship Description: This rotating internship offers a multifaceted view of customer service, guest experience, and event execution in the Theme Park industry. This internship provides experience in our communications center, aiding guests in our Guest Services Office, leading VIP Tours of the park, including our exclusive Sunrise Thrills tour program. Work with our Marketing, Catering, and Public Relations Departments in executing special events at the park, including catered events, special days, and other activities, while working alongside a team of 10-15 associates. Select Leadership positions available.

 

Positions Available: 45

 

  • Park Services Operations Management Internship

Preferred Majors: Management, Operations Management, Business, Hospitality

 

Internship Description: Manage a team of individuals in our Park Services Department and gain experience in labor budgeting, time management, motivation and team development, and control of resources. In this role, you will also have the opportunity to learn about various types of equipment used to maintain park cleanliness on a daily basis as well as the processes that are put in place to ensure the best possible guest experience from a cleanliness perspective.

 

Positions Available: 30

 

  • Event Operations Management Internship

Preferred Majors: Management, Operations Management, Business, Hospitality, Event Management

 

Internship Description: Manage a team of individuals in our Event Operations Department and gain experience in labor budgeting, time management, motivation and team development, and control of resources. Your team will be the executors for all Special Events in the park. This team works closely with the Marketing and Food and Beverage Team to conduct catered and signature events and festivals at a high level. The Event Operations Team executes several parts of these events including setup, tear-down, cleanliness, and operating activities and special experiences within the event.

 

Positions Available: 8

 

  • Payroll, Staffing, Training, & Compliance Internship (Admissions/Park Services)

Preferred Majors: Human Resources, Compliance, Business Management

 

Internship Description: Immerse yourself in the staff management functions of the Park Services, Admissions, Guest Services, and Event Operations Departments, including hiring, staffing, orientation, training, coaching and counseling, scheduling, payroll, labor law compliance, incentives, recruiting, and other associate management functions.

 

Positions Available: 4

 

  • Park Admissions Operations Management Internship

Preferred Majors: Management, Sales, Operations Management, Business Management

 

Internship Description: Manage a team of individuals in the Park Admissions Department, gaining valuable insight into daily operations management of multiple locations, including our parking/toll plaza, admissions gates, ticket sales, season pass sales, Fast Lane sales, group sales, and water park admissions. Management Interns are responsible for the daily scheduling, timekeeping, associate management, work culture, and operational performance of their locations.

 

Positions Available: 4

 

  • Ride Operations – Training and Development Internship

Internship Description: This internship will focus on the training and development of the Ride Operations team. As a Training and Development intern you will work with our area supervision team to facilitate our general rides training course and Ride Operator iROC course to all ride operators. You will also perform paperwork audits checking for consistency and completion of ride specific forms and certification checklists. 

 

Positions Available: 1

 

  • Ride Operations - Audit Internship

Internship Description: Act as an internal auditor for the Ride Operations team. This intern will perform iROC, Fast Lane, and ride location Cleanliness audits on a daily basis for our 70+ rides.

 

Positions Available: 2

 

  • Ride Operations - Guest Experience Internship

Internship Description: Ensures the ride operations team is giving the best day experience to our guests. This intern will be responsible for answering guest comments, auditing guest and associate incentives, and completing guest surveys. This intern will also complete/update statistical summaries for each ride and ride wait timings.

 

Positions Available: 1

 

  • Warehousing and Inventory Management Internship

Preferred Majors: Supply Chain Management, Operations Management, Warehousing

 

Internship Description: Interns monitor, analyze, and forecast data from our Park Services management software, as well as oversee the inventory and acquisition of supplies for the Cedar Point Park Services Warehouse, including receiving, budgeting, and inventory control

 

Positions Available: 1

 

Interns in Park Operations complete special projects and presentations for park management, gaining valuable oral and written presentation skills; receive assistance with career preparation, including resumes, cover letter writing, practice interviews, as well as presentations by management and industry leaders through our Young Professionals Club; attend special programs, sessions, and networking opportunities exclusively offered to members of the Internship Program; enjoy special living-learning opportunities, including visits to other Cedar Fair Parks across the United States and Canada; and are guided through the program by an internship adviser, who will provide routine evaluations, coaching, and a targeted growth and development plan for each intern, to ensure the individual’s internship goals are being met, both short term and long term.