ABOUT THE POSITION:
The Technology Manager reports to and works closely with the Sr. Technology Manager to define and implement solutions that drive speed and quality. Your software engineering experience will help you lead a team that develops enterprise capabilities, systems and processes that power digital commerce solutions. The Technology Manager is responsible for leading a team of associates through development; the oversight of support; the oversight of the team’s strategic mission within IT; ensuring the team’s collaboration throughout IT; and ensuring positive interaction with all customers and external partners. The position requires strong interpersonal, communication, organizational and managerial skills.
ESSENTIAL RESPONSIBILITIES:
Team Management
- Responsible for interviewing, selecting and training associates
- Responsible for day-to-day tactical team decisions
- Identify and hold team accountable for appropriate goals
- Required to manage multiple tasks and projects simultaneously
- Prioritizing objectives and tactical requests for the team
- Responsible for promoting and maintaining a positive culture and can-do spirit for the team
Associate Development
- Responsible for associate development to include providing courageous leadership, motivation to improve team dynamics, mentorship in order to assist the growth of team members and constructive feedback on associate’s work
- Responsible for frequent associate File Reviews
- Effectively provide associate feedback through regular objective reviews and by writing and delivering Annual Performance Reviews
- Working with associates to collaboratively establish an Individual Development Plan and review them on a timely basis
- Track associate performance and provide them with appropriate feedback
Leadership
- Maintain strong relationships with key business partners to ensure digital commerce architecture plans are aligned with company strategies and objectives
- Leads team through obstacles and time constraints to overcome barriers and successfully deliver results
- Influences the work of others to drive department goals and initiatives to successful completion through effective team and project management, customer interaction and IT coordination
Design and Review
- Active participant in project design meetings providing vision and guidance
- Applies technical knowledge in specialty areas for position
Customer Interaction / Business Knowledge
- Act as the key liaison with the customer community and consistently builds positive relationships with customers and contacts in supported business areas
- Interact with the customer including understanding of requirements and proposed solutions
- Must courageously influence the processes and barriers to projects in order to best represent the customers’ requirements and needs
- Must continually seeks opportunities to increase internal customer satisfaction and deepen client relations
QUALIFICATIONS AND REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Passionate about information technology
- Analytical; solves problems at root cause and prioritizes effectively
- Good listener – weighs input from multiple perspectives when forming opinions and recommendations
- Demonstrated ability to provide vision – into the big picture
- Demonstrated ability to provide vision – into the big picture
- Inspire and motivate the team
- Implement new policies and procedures effectively
- Promotes a customer focused team
- Promotes associate responsibility through work ownership and engagement
- Proven project management skills with proven ability in leading medium to large sized project teams (often multiple projects simultaneously)
- Experience with designing and developing digital commerce applications and services using a variety of technologies. Technologies include .NET (C#), cloud-based PaaS / IaaS/ CaaS, third party solutions, API gateways, and messaging middleware platforms
- Understanding of full-stack application design, including APIs, microservices, and front-end development (such as React, Angular, HTML/CSS, and other web design components)
- Prior experience working with container technology such as Docker, version control systems (SVN, GitHub, etc.), build management and CI/CD tools (TeamCity, Jenkins, etc.), and monitoring tools, preferred
- Understanding of agile concepts
- Understanding of enterprise capabilities and solutions
- Posting: Role (Remote)
- “Work location is flexible if approved by the Company except that position may not be performed remotely from Hawaii or Colorado”
EDUCATION AND EXPERIENCE:
- BS/BA degree - IT related, preferred
- 5+ years of experience in Information Technology with 5+ years of hands-on application systems development and implementation, and cloud development
- 3+ years’ experience managing direct report
- 3+ years of experience required leading software projects leveraging Agile practices
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.