Sales Specialist, Furniture Associates, Baby Registry Consultants

Buy Buy Baby Scottsdale, AZ

About the Job

buybuyBABY is seeking passionate, energized, customer service focused people who thrive on a fast pace, enjoy working in a team environment, and take pride in making every customer experience remarkable. buybuyBABY offers: Flexible Hours that work around your busy life, Employee Discounts across all Bed Bath and Beyond brands, and a comprehensive training program that is a recipe for your success!The Sales Specialist, Furniture Associates, Baby Registry Consultant oversees a specialty department within their store which is known as a “Store within a store”. In this role you will be a product, service and selling expert for your area. The Sales Specialist, Furniture Associates, Baby Registry Consultant has merchandising responsibility and oversees the associates who work in their area. Key Responsibilities: • Provide knowledge of merchandise to customers, explaining complex features and differences between merchandise and providing purchasing advice to customers. • Provides guidance to other associates in merchandise category as needed • Is aware of trends and drives new business by engaging with customers and identifying areas of potential sales growth • Resolve customer issues and escalates issues as necessary to ensure customer satisfaction • Assist customers with registry creation • Manage the productivity of other associates within guidance of supervisor • Perform additional duties as required including, but not limited to, stocking, freight processing, price changes and cart retrieval Education/Experience/Qualifications: • High School diploma or equivalent • 4-6 years of retail experience desired • Effective communication and customer service skills • Readily adjusts schedule, tasks, and priorities when necessary to meet business needs