Front End Associate

Buy Buy Baby Kennesaw, GA

About the Job

buybuyBABY is seeking passionate, energized, customer service focused people who thrive on a fast pace, enjoy working in a team environment, and take pride in making every customer experience remarkable. buybuyBABY offers: Flexible Hours that work around your busy life, Employee Discounts across all Bed Bath and Beyond brands, and a comprehensive training program that is a recipe for your success!

The Front End Associate is cross trained to work at either the Customer Service desk or at a register to perform Cashier duties. In this role, you will work in a high paced environment and you must maintain a calm professional demeanor while performing your duties in an accurate manner. The Front End Associate is expected to deliver exceptional customer service and meet sales and productivity goals.

Key Responsibilities:
• Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for assistance
• Cover the customer service desk area, responds or redirects inquiries, and ensures follow through with customers and associates
• Perform cashier tasks
• Partner with associates to provide increased service to customers in response to specific needs and requests, escalating to supervisor when necessary
• Perform additional duties as required including, but not limited to, stocking, freight processing, price changes and cart retrieval

Education/Experience/Qualifications:
• High School diploma or equivalent
• 1-2 years of retail experience desired
• Effective communication and customer service skills
• Readily adjusts schedule, tasks, and priorities when necessary to meet business needs