Housekeeping Manager - Hilton University of Florida Conference Center

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

The Hilton University of Florida Conference Center, located on the southwest corner of the University of Florida campus, combines a host of upscale and market-leading attributes unparalleled in the Gainesville area. The hotel is newly renovated and features superior International Association of Conference Centers (IACC) accredited meeting space, award-winning dining, spacious guest rooms and exceptional hospitality presented in an upscale contemporary interior design and ambiance. The Hilton UF offers guests the perfect environment for work, play or both. We foster a creative and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and are committed to “being the difference” by creating memorable experiences in the lives of all we serve. Your role will be integral to the success of our property. We strive to create a workplace culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Benchmark Pyramid. We strive to cultivate and maintain a team environment where every team member is working together to provide exceptional service to every guest, every time by not only meeting their expectations, but exceeding them! Our team members are proud to work here!

What you will have an opportunity to do:

The Housekeeping Manager manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas, and Employee Areas meet the highest standards of cleanliness. Responsible for handling guest interactions and issues in a timely manner. Conducts Performance Evaluations and disciplines staff when needed.. Select, train, evaluate, lead, motivate, and coach all employees in the Hotel’s Housekeeping Department to ensure that established cultural and core standards are met. Assures financial goals of the Housekeeping department are met. This role has direct contact with guests and as such good communication skills are a necessity. This position does require an applicant with a flexible schedule, able to work morning/afternoon shifts, weekends, and holidays.

What are we looking for?

• Someone with 3-5 years experience leading a Housekeeping team in a service focused hotel or resort environment
• Someone with a strong attention to detail
• Someone available to work a flexible schedule to include nights, weekends and holidays
• Someone with a college degree preferred
• Someone with a strong desire to make an impact on other people
• Someone with an outgoing and engaging personality
• Someone with strong Computer skills, and experience with PMS systems
• Someone with excellent verbal and written communication skills
• Someone with the ability to work in a fast-paced setting

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.