Urgent Care Rep - South Tampa Urgent Care

BayCare Tampa, FL

About the Job

Description:

The Urgent Care Representative is responsible for supporting the urgent care operation by: obtaining accurate patient and client information; completing accurate and timely registrations; collecting and posting charges and payments; working in multiple systems simultaneously; answering patient and client questions; distributing information to patients and clients including medical record; performing other duties as assigned.

Required specific skills also includes: Position may require travel to other sites depending on patient volume and clinic needs; Ability to work extended hours including evenings and weekends.

The Work Schedule for this position is a twelve (12) hour shift 8:00 AM to 8:00 PM (or until last patient leaves) Monday through Friday, and 9:00 AM to 6:00 PM (or until the last patient leaves) on Saturday and Sunday with a Two Days On, then Two Days off Rotation.  This will include every other weekend.  



Qualifications:

Certifications and Licensures
None Required

Education
RequiredHigh School or Equivalent

Experience
Required6 monthsCustomer Service
Or6 monthsUrgent Care
Or6 monthsMedical Office

Specific Skills
RequiredCustomer service skills
RequiredWritten and verbal communication skills
RequiredInterpersonal skills
RequiredWork independently
RequiredWork with a team
RequiredCritical thinking skills
RequiredOrganizational skills
RequiredAdministrative and clerical skills
RequiredComputer skills appropriate to position
RequiredMedical terminology use and understanding