Urgent Care Rep - South Tampa Urgent Care
About the Job
The Urgent Care Representative is responsible for supporting the urgent care operation by: obtaining accurate patient and client information; completing accurate and timely registrations; collecting and posting charges and payments; working in multiple systems simultaneously; answering patient and client questions; distributing information to patients and clients including medical record; performing other duties as assigned.
Required specific skills also includes: Position may require travel to other sites depending on patient volume and clinic needs; Ability to work extended hours including evenings and weekends.
The Work Schedule for this position is a twelve (12) hour shift 8:00 AM to 8:00 PM (or until last patient leaves) Monday through Friday, and 9:00 AM to 6:00 PM (or until the last patient leaves) on Saturday and Sunday with a Two Days On, then Two Days off Rotation. This will include every other weekend.
Certifications and Licensures
|Required||High School or Equivalent|
|Required||6 months||Customer Service|
|Or||6 months||Urgent Care|
|Or||6 months||Medical Office|
|Required||Customer service skills|
|Required||Written and verbal communication skills|
|Required||Work with a team|
|Required||Critical thinking skills|
|Required||Administrative and clerical skills|
|Required||Computer skills appropriate to position|
|Required||Medical terminology use and understanding|