Urgent Care Rep - South Tampa Urgent Care
About the Job
Description:
The Urgent Care Representative is responsible for supporting the urgent care operation by: obtaining accurate patient and client information; completing accurate and timely registrations; collecting and posting charges and payments; working in multiple systems simultaneously; answering patient and client questions; distributing information to patients and clients including medical record; performing other duties as assigned.
Required specific skills also includes: Position may require travel to other sites depending on patient volume and clinic needs; Ability to work extended hours including evenings and weekends.
The Work Schedule for this position is a twelve (12) hour shift 8:00 AM to 8:00 PM (or until last patient leaves) Monday through Friday, and 9:00 AM to 6:00 PM (or until the last patient leaves) on Saturday and Sunday with a Two Days On, then Two Days off Rotation. This will include every other weekend.
Qualifications:
Certifications and Licensures
| None Required |
Education
| Required | High School or Equivalent |
Experience
| Required | 6 months | Customer Service |
| Or | 6 months | Urgent Care |
| Or | 6 months | Medical Office |
Specific Skills
| Required | Customer service skills |
| Required | Written and verbal communication skills |
| Required | Interpersonal skills |
| Required | Work independently |
| Required | Work with a team |
| Required | Critical thinking skills |
| Required | Organizational skills |
| Required | Administrative and clerical skills |
| Required | Computer skills appropriate to position |
| Required | Medical terminology use and understanding |