Customer Service & Repair Tech

Asurion Lake Zurich, IL

About the Job

The leader in professional electronics repair, uBreakiFix, is once again…HIRING!!!
Our team of In-store Technicians keep our customers connected by repairing their electronic devices.  You will work inside one of our retail stores and be the face of our in-store operations team while delivering our award-winning personalized customer experience.
We are looking for new team members who are passionate about:
  • Honing their skills as a technician and customer educator.
  • Breaking stuff in the name of science and repairing things broken!
  • Ensuring that every customer has a great experience!
What’s it like on our team?
Our company’s culture is much like a family. We teach each other new things and come together to beat tough deadlines. Most of all we maintain a fun, safe, positive, and motivating work environment. Dare to explore your techie side with us!
You’ll be a great fit with our team if you have:
  • Six months face-to-face customer service experience
  • Knowledge of mobile devices and operating systems
  • High School diploma or equivalent
  • Strong oral and written communication skills
  • Strong teamwork and collaboration skills
  • Basic knowledge of Microsoft Office
  • Flexible schedule availability
What we offer:
  • A commitment to all of our associates enjoying a high standard in work/life balance.
  • Awesome benefits such as; Health, Dental, Vision & a company matching 401k.
  • Paid Time Off
  • Tuition Reimbursement Program
  • Ongoing training to grow your skills