Overview
The Mail Clerk provides offline and clerical support and service to Archcare members and staff. The primary responsibility is for inbound and outbound mail.
Responsibilities
- Collect, sort, and distribute incoming mail.
- Responsible for all Outgoing mail-in assigned work queues.
- Responsible for printing, fax, mail equipment, etc, and reporting issues quickly to support workflows, manage and track trouble tickets internally and with vendors.
- Timely mailing of all documents including PCSPs, IAD's, Action Taken Forms, Health Proxy forms, approval and denial letters, etc to meet deadline requirements.
- Mail merge for outgoing mail to large groups.
Join the ArchCare Team
Our team of dedicated Care Members are shaping the health care landscape of today and tomorrow. ArchCare is committed to providing employees with great benefits, opportunities for career development, and an environment of diversity and inclusion. Learn more about ArchCare here.
Qualifications
- High School Diploma or Equivalent
- Associates Degree Preferred
- Two plus years of experience call center environment group. Excellent Customer Service and problem-solving skills; must be computer savvy and a quick learner