2021 Seasonal Retail Staff

ANLBC, LLC Atlanta, GA

About the Job

Based in Atlanta since 1966, the Braves are the longest continuously operating franchise in Major League Baseball. Since 1991, Braves teams have earned two National League wild cards, 16 division championships, five National League pennants, and a World Series title.

The Atlanta Braves Organization upholds the highest standards through:

  • Tradition and Passion
  • Community Identity
  • Integrity, Professionalism, Respect
  • Diversity and Valuing Employees
  • Innovation, Team work, Communication

These values and beliefs are reflected in our dynamic passion for delivering the best team, ballpark and highest level of entertainment to every member of our community.


RETAIL SALES ASSOCIATE

Major responsibilities:

  • Greeting customers and responding to questions pertaining to the merchandise, all while providing outstanding customer service.
  • Knowledge of operating cash registers, such as basic sales transactions, and balancing drawers.
  • Learning the loaded ticket functions and other promotional discounts for eligible customers.
  • Being proactive during your shift and taking ownership of your stores inventory and overall appearance.
  • Superior product knowledge of all brands and material while ensuring that all merchandise is correctly labeled and displayed.
  • Recommend, select, and help locate or obtain merchandise based on customers’ needs.
  • Willingness to work as a team to reach daily sales goals.
  • Assist management team in restocking store inventories prior to and after games.
  • Receive and assist with checking in merchandise from distribution centers and cross-checking proper inventory paperwork.
  • Willing to work any of the 14 stores located throughout the ballpark as needed.
  • Basic understanding and knowledge of Braves baseball.
  • Other duties, functions, and special projects and responsibilities as assigned by manager.

Qualifications:

  • Previous experience in retail sales or customer service
  • High-energy, friendly personality
  • Outstanding communication skills. Ability to communicate with coworkers, guests, and managers.
  • Ability to work long hours, weekends and holidays in various weather conditions including heat, cold, rain, etc.
  • Possesses an understanding and appreciation for diverse cultures and an ability to work effectively with individuals of all backgrounds
  • Have reliable transportation to and from work for all games
  • Work 85% of games after potential hire date
  • Must complete a successful background check

CUSTOM SHOP SUPERVISOR

Major responsibilities:

  • Point person for all customer service issues at the Custom Shop store
  • Coordinate the daily set-up and breakdown of the Custom Shop on game days. As well as the opening, closing and cleaning procedures.
  • Work with the Coordinators/Managers on communicating daily merchandise needs for the custom shop including materials needed to run the heat press and embroidery machine.
  • Greeting customers and responding to questions pertaining to the merchandise, all while providing outstanding customer service.
  • Knowledge of operating cash registers, such as basic sales transactions, and balancing drawers.
  • Learning the loaded ticket functions and other promotional discounts for eligible customers.
  • Accurately complete transfers when necessary.
  • Being proactive during your shift and taking ownership of your stores inventory and overall appearance.
  • Superior product knowledge of all brands and material while ensuring that all merchandise is correctly labeled and displayed
  • Recommend, select and help locate or obtain merchandise based on customers’ needs.
  • Willingness to work as a team to reach daily sales goals.
  • Assist management team in restocking store inventories prior to and after games.
  • Receive and assist with checking in merchandise from distribution centers and cross-checking proper inventory paperwork.
  • Organize and prepare damaged items and paperwork at the end of every homestand.
  • Basic understanding and knowledge of Braves baseball.
  • Assist with seasonal/annual inventory.
  • Other duties, functions, and special projects and responsibilities as assigned by manager.

Qualifications:

  • Sewing and screen printing/heat press experience
  • Embroidery machine experience
  • Previous experience in retail sales or customer service
  • Organized and detail-oriented to ensure minimal damages
  • Proactive individual who can prioritize and follow through with duties with minimal supervision
  • High-energy, friendly personality
  • Outstanding communication skills. Ability to communicate with coworkers, guests, and managers
  • Ability to work in a fast-paced environment for long hours, weekends and holidays in various weather conditions including heat, cold, and rain
  • Have reliable transportation to and from work for all games
  • Self-motivated with a high degree of responsibility
  • Possesses an understanding and appreciation for diverse cultures and an ability to work effectively with individuals of all backgrounds
  • Prioritizes job as a first job; commit to 95% of games after potential hire date
  • Must complete a successful background check

GAMEDAY RETAIL SUPERVISOR

Major responsibilities:

  • Point person for all customer service issues at your assigned store/stores
  • Coordinate the daily set-up and breakdown of the assigned store on gamedays. As well as the opening, closing and cleaning procedures.
  • Work with the Coordinators/Managers on communicating daily merchandise needs for their store.
  • Greeting customers and responding to questions pertaining to the merchandise, all while providing outstanding customer service.
  • Knowledge of operating cash registers, such as basic sales transactions, and balancing drawers.
  • Learning the loaded ticket functions and other promotional discounts for eligible customers.
  • Accurately complete transfers when necessary.
  • Being proactive during your shift and taking ownership of your stores inventory and overall appearance.
  • Superior product knowledge of all brands and material while ensuring that all merchandise is correctly labeled and displayed
  • Recommend, select, and help locate or obtain merchandise based on customers’ needs.
  • Willingness to work as a team to reach daily sales goals.
  • Assist management team in restocking store inventories prior to and after games.
  • Receive and assist with checking in merchandise from distribution centers and cross-checking proper inventory paperwork.
  • Organize and prepare damaged items and paperwork at the end of every homestand.
  • Basic understanding and knowledge of Braves baseball.
  • Assist with seasonal/annual inventory.
  • Other duties, functions, and special projects and responsibilities as assigned by manager.

Qualifications:

  • Previous experience in retail sales or customer service
  • Organized and detail-oriented
  • Proactive individual who can prioritize and follow through with duties with minimal supervision
  • High-energy, friendly personality
  • Outstanding communication skills. Ability to communicate with coworkers, guests and managers
  • Ability to work in a fast-paced environment for long hours, weekends and holidays in various weather conditions including heat, cold and rain
  • Have reliable transportation to and from work for all games
  • Self-motivated with a high degree of responsibility
  • Possesses an understanding and appreciation for diverse cultures and an ability to work effectively with individuals of all backgrounds
  • Prioritizes job as a first job; commit to 95% of games after potential hire date
  • Must complete a successful background check

MERCHANDISER ASSOCIATE

Responsibilities:

  • Assist merchandising coordinator and supervisor in carrying out store merchandise layouts and plans.
  • Partner with coordinator and lead buying team to create seasonal strategies for in store presentations and displays
  • Help distribute and replenish merchandise in all store locations at SunTrust Park.
  • Work in distribution centers for processing merchandise, allocating product for transport, and delivery of merchandise to store locations.
  • Work in the main store helping customers with product, selling merchandise, and running register transactions.

Qualifications:

  • Must be available to work the 7am-4pm shift, including weekends, some holidays and until 6pm on non-game days.
  • Must be able to lift 50lbs
  • Skilled in Microsoft office such as Microsoft Word and excel is a plus.
  • Candidate must be detail oriented and be comfortable with multitasking.
  • Knowledge and understanding of Retail Pro 9 software is a plus.
  • Reliable transportation

WAREHOUSE ASSOCIATE

Responsibilities:

  • Associate will be responsible for accurately counting and checking in all inventory received from vendors, off site warehouses and other stores
  • Associate will be responsible for warehouse organization, keeping all products in their correct section and in order.
  • Responsible for overall cleanliness as well as the look and feel of the warehouse
  • Will read daily inventory reports to determine what to pick and pack for the Right Field Gate store from existing warehouse inventory
  • Other warehouse duties as assigned

RETAIL PRO AND FINANCIAL RESPONSIBILITIES

  • How to look up merchandise quantities
  • How to ring out sales in the main store / know proper cash procedure
  • The sales associate must have complete knowledge of the Retail Pro POS System.

Qualifications:

  • This position is ideal for someone who has or is working towards a BA or MS degree in business, sports management, supply chain, logistics or related field.
  • Understanding and appreciation for diverse cultures and an ability to relate well with individuals of diverse backgrounds.
  • Work long hours on game day, weekends, and holidays.
  • Two-year experience in a warehouse environment.
  • Experience in sports customer service a plus.
  • Ability to lift and move boxes up to 50 pounds at once.
  • Associate will be required to stand and move throughout their shift.

Preferred Qualifications:

  • Working knowledge of computer skills needed to operate the inventory system, Retail Pro.
  • The ability to work on multiple tasks at one time.
  • The ability to communicate and get along well with coworkers.
  • Reliable transportation is a must.
  • Available 29.5 hours a week


The Atlanta National League Baseball Club, LLC is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our business promise to our fans and the communities we serve. All qualified candidates are welcome to apply.

Please note that the Atlanta Braves and all affiliated locations are currently operating under COVID-19 protocols, to include the mandatory use of a face covering by all persons while on property. Requests for reasonable accommodations should be directed to People Capital.