Sr. Volunteer Services Specialist

American Red Cross Fresno, CA

About the Job

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Job Description:

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs.

As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work!

The American Red Cross Central California Region is seeking a Sr. Volunteer Recruitment Specialist. This position will be based out of Fresno and will support the region. This is a full time, salary exempt position and you must have a valid driver's license and be willing to travel throughout the region will once restrictions are lifted.

NOTE: Due to Covid19, this position will temporarily work from home/remote. Selected candidate for hire must be near Fresno, CA.

The Sr. Volunteer Recruitment Specialist is responsible for developing and implementing broad based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities.

Responsibilities:

1. Achieve assigned recruitment metrics that will meet specific volunteer needs identified through the Volunteer Needs Assessment tool. Emphasis placed on geography, skill sets, availability and leadership experience. Actively engage in direct, focused, targeted volunteer recruiting within the region through various resource pools, networks and social media.

2. Identify, cultivate, and maintain relationships with key volunteer recruitment agencies or organizations, market segments and other populations to recruit volunteers to meet regional recruitment metrics, and to build a strong volunteer candidate pipeline based on needs assessments. This may include leveraging recruitment venues, in-person presentations, social media campaigns and identifying user groups and professional associations which could lead to qualified candidates.

3. Partner with internal staff to strengthen existing relationships and identify and evaluate prospective new volunteer recruitment sources and partnerships within the Region.

4. Evaluate and modify recruitment strategies based on lessons learned.

5. Coach, develop and lead volunteer recruitment teams (paid and volunteers), and foster a culture of volunteerism that supports and assists in implementing regional recruitment strategies. Provide appropriate performance feedback and guidance.

6. Using the Red Cross brand, collaborate with national and regional marketing and communications teams to leverage existing or develop new recruitment materials; and create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts.

7. Responsible for monitoring and maintaining accurate records of all potential and actual volunteer leads through the appropriate volunteer tracking tool.

8. Prepare and maintain monthly reports on specific regional volunteer recruitment activity.

Qualifications

Education: Bachelor's degree in Business or equivalent combination of related education and experience required.

Experience: Minimum 5-7 years related experience required.

Management Experience: Minimum 6 months supervisory experience

Skills & Abilities:
• Excellent oral and written communication skills
• Proficiency in training and presentation skills, as well as the ability to relate effectively to people of diverse backgrounds and education levels.
• Demonstrated ability to recruit diverse individuals for multiple positions.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs preferred.
• Strong organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required.
• Recruiting experience or the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner preferred.
• Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint and Outlook

Key Competencies:
• Team player
• Accountability
• Communication (written & oral)
• Presentation skills
• Building Effective Relationships
• Persuasion
• Confident

Travel: Travel through the regional/state will be 75-80% once restrictions are lifted. A current valid driver's license and good driving record is required.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights