SAF Regional Program Specialist

American Red Cross Seattle, WA

About the Job

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Job Description:

The Services to the Armed Forces (SAF) mission is to provide care and comfort to the members of the United States Armed Forces and their families. It is the impetus for the establishment of the American Red Cross (ARC). SAF at the Red Cross is a mixture of both tradition and innovation. ARC continues to provide traditional support to military families; serve in military and veterans hospitals, and conduct emergency communication. But, we also continually adapt our traditional services and create new programs to meet the needs of today's military member, veterans and their families.

The American Red Cross is currently seeking an SAF (Service to the Armed Forces) Specialist for our Seattle, WA location. The position will lead our Service to the Armed Forces (SAF) programs in the Northwest Region.

Supports the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. This is accomplished through working with volunteers and other Red Cross departments to support strong visibility for SAF in the community.

Responsibilities:

1. Relationship Management Support and Community Outreach: Supports building relationships with military leadership, key organizations and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions.

2. Volunteer Management Support: Supports a volunteer program to meet the workforce model and to enable delivery of SAF programs and services. Assists in the supervision of volunteer staff. Works closely with Regional Volunteer Services to develop and implement strategic regional SAF volunteer program. Helps ensure volunteer staff ratio reflects the diversity of the population being served.

3. Service Delivery: Ensures the delivery of SAF core services to all clients within their jurisdiction. Supports the other lines of ARC service to ensure the delivery of Preparedness, Health and Safety Services training, disaster preparedness and response, and Red Cross Blood Services. Services may include use of case management system, presenting briefings, collection of data, providing needed materials, and outreach within the community.

4. Reporting & Admin Support: Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required.

Qualifications:

Education: Bachelor's degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is preferred. Associate's degree with 5 year of experience or other combination of education and experience which provides an equivalent background is acceptable.

Experience: A minimum of three years related experience is required.

Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is desired. Familiarity with military culture, regulations and protocol is strongly desired.

Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions.

Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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