SAF Regional Program Manager

American Red Cross Vilseck,

About the Job

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Job Description:

The Services to the Armed Forces (SAF) - International Services (IS) division has two mobile Regional Program Manager positions available in the Far East Division. The RPM's responsibility is to lead and support the SAF & IS programs based in their assigned area. The SAF Regional Program Manager administers the delivery of American Red Cross services in order to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. This position is also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, once every 1-2 years, and can be sent to any military base in the world.

The American Red Cross is seeking a full-time SAF-IS Regional Program Manager in Vilseck, Germany. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy to an overseas military base for 6 months at a time typically, once every 18-24 months.

Job Summary:

The SAF-IS Regional Program Manager administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. This is accomplished through managing volunteers and working with other Red Cross departments and community partners to ensure SAF service delivery on and around Vilseck's military base, as well leading the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community.

Responsibilities:
1. Relationship Management and Community Outreach: Builds strong relationships with military leadership, key organizations and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions.

2. Volunteer Management: Manages a volunteer program to enable delivery of SAF programs and services. Provides supervision of both paid and volunteer staff. Helps ensure volunteer staff ratio reflects the diversity of the population being served.

3. Service Delivery Management: Ensures the consistent delivery of the SAF core services to all clients in their area.
• Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, and morale items and support.
• Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.
• Ensures a strong military community outreach program and implementation of special events and projects in support of SAF initiatives.
• Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate.
• Ensures military and veteran community is offered resiliency training.

4. Financial and Reporting Management: Manages expenditures to ensure programs are operating within budget to support SAF programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.

Minimum Qualifications:
Education: Bachelor's degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or combination of related equivalent experience and education.

Experience: A minimum of five years related experience in program management or related field is required.

Managerial Experience: A minimum of 1 year of successful supervisory experience is required, volunteer recruitment and management experience is strongly desired.

Mobile staff requirements:

  • World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families.
  • Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport.
  • Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense.
  • Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas.
  • Periodically accompanies the military on deployments.
  • Some station offices are in remote locations without public transportation.
  • An interim Secret Security Clearance must be obtained if SSC is not currently held.
  • When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited and you may have to share accommodations with co-workers, military members, etc.


Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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