Program Manager - Amazon Product and Process Design System Services LLC Bellevue, WA

About the Job

The Amazon Product & Process Design System (APDS) team creates a project management framework for teams developing and deploying technology across the global Amazon Fulfillment Network.


Support current Amazon Product & Process Design System customers and on-boarding new teams.

Understand customer requirements, partner with stakeholders to execute feature requests and reporting, and report on the monthly program health.

Guide teams throughout the Amazon Product & Process Design System

Project Life Cycle starting from project Intake, Phase gate reviews, execution and deployment.

Position includes travel up to 25%


* Bachelor’s degree in Business, Engineering or a Supply Chain/Operations discipline
* 7+ years of experience managing cross-functional projects and programs with tight deadline·
* 5+ years of experience leveraging Lean Six Sigma methodologies for continuous process improvement
* 3+ years of experience in product or program management, product marketing, business development or technology


· The ability to motivate others to meet challenges of an extremely deadline-driven environment where explosive growth is occurring while achieving impeccable quality.
· Proven leadership ability to facilitate, teach, and guide the application of continuous improvement methodology to project execution.
· Experience using scrum / agile methodologies
· Experience with end to end product delivery
· Experience with feature delivery and tradeoffs of a product
· Experience overseeing roadmap strategy and definition
· Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment.
· Proven ability to network and earn trust with customers and stakeholders as well as building internal and external relationships
· Demonstrable experience in leading difficult negotiations and managing senior stakeholders.
· Proven ability to influence others, facilitate agreement among stakeholders to gain consensus
· Excellent written and verbal communication skills with experience writing business review docs.
· Cross-organizational communication – comfortable communicating ideas and concerns clearly and persuasively, in both verbal and written forms
· Experience working with global teams
· Advanced degrees in Operations Management, Mathematics/Engineering, or an MBA with a quantitative focus
· Technical aptitude and familiarity with the design and working of complex systems
· Proven track record of complex and creative problem solving and the desire to create and build new processes
· Excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done.
· Comfortable working on multiple programs at once

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit