Business Analyst III

Alorica - AF
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Job Details

  • Location:
  • Date Posted: 2026-05-04
  • Employment Type: Full Time
  • Category: Management Analysts
  • Req Number: 237115
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Description

JOB DESCRIPTION

  • Work with business leaders and representatives to understand problems that need technology or process solutions and document the requirements in a way that can be converted into identifiable deliverables within a project
  • Map as is and to be processes to reflect current issues/problems and business requirements
  • Produce project analysis documents including BRD, scope matrix, use cases, proposals, etc.
  • Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
  • Manage smaller projects/initiatives through all phases of project delivery in lieu of a project manager 
  • Provide transparency via written and verbal communication to business leaders/stake holder, technology leaders and partners
  • Work with the broader team of architects, developers, PMs, QA, etc. be aligned through all phases of the project and project a single face to the customer/business leader
  • Adopt agile techniques of story writing and scope definition for application projects or where suitable
  • Identify improvement opportunities (proactive and reactive)
  • Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.

QUALIFICATIONS

  • 5+ years of experience in business analysis and/or process reengineering preferred 
  • Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
  • Project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
  • Proficient in key project management methodologies with emphasis in agile methodology
  • Good understanding of infrastructure issues and/or networking challenges, requirements, etc.
  • Proficiency in excel, power point, visio, etc.
  • Excellent written and verbal skills
  • Data analytics skill and SQL knowledge – nice to have