Join Agilent's Talent Pool for customer-support multi-language positions in Barcelona!
About the Job
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
- You enjoy building relationships, collaborating, as well as interacting with people?
- You speak and write at least one other European language at close-to native/ excellent level?
- Want to shape your customer-facing skills?
- Always wanted to be part of an international and diverse great place to work, doing meaningful work?
- And, what about working from an office with Sea views, located in the heart of Barcelona?
Ticked all the boxes?
Apply to our Talent Pool and the opportunity to become part of a fast-paced, dynamic and diverse work environment, and join us for different customer-facing multi-language jobs in Barcelona, including customer service representatives, service support, sales support, or in credit/cash collection. By joining the Talent Pool, our recruiters will contact you in case a position matching your profile might open soon.
What will your typical day look like?
You will be part of our dedicated team, delivering top customer support in a specific geographical regions and/ or country, assisting remotely from the Barcelona office, via phone and internet. Our teams are connected across divisions and regions, and you would be facing both internal and external customers.
You will keep responsible for managing customer related transactions, that may include:
- Raise quotes, process orders, manage deliveries and invoicing
- Clarifying mismatching payments with customers, accounting and business
- Take incoming inquiries from customers
- Troubleshoot and resolve issues, support, guide and escalate, where necessary
- Collaborate across departments and geographies, and innovate new ways of meeting the customer needs