Membership Retention Agent

AAA Texas Coppell, TX

About the Job

Membership Retention Agent

This position is responsible for improving existing membership business retention. As a Membership Retention Agent, you will be provided with expired membership lead opportunities, required to resell brand benefits to achieve/exceed business retention targets, and will be rewarded based upon individual performance.

What you'll bring

  • Ability to overcome objections and provide relevant membership benefits to encourage continuous membership business

  • Ability to multi-task and quickly provide solutions to various issues

  • A passion for helping people and exceeding their expectations

  • Attention to detail and service focus mentality

  • Availability to work evenings

What's in it for you

  • National brand recognition, over 16 million members in 21 states

  • A prestigious and long-standing reputation since 1900

  • Health Coverage for Medical, Dental and Vision

  • Paid Time Off (Vacation, Illness, Holiday and Flex Days)

  • Pension, 401 (k) Retirement Savings Plan, wellness incentive program

  • Tuition Assistance

  • Volunteer Time Off

  • Life Insurance

  • Disability Coverage

  • Robust Employee Reward/ Discount Program

  • Weekends off

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

AAA Texas is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer