Retail Service Specialist
About the Job
AAA East Central currently has an excellent full-time opportunity for someone interested in a customer-facing, sales and service role at the Jamestown AAA branch.
If you are upbeat and have enthusiastic interpersonal communications; if you are eager to succeed and not shy about cross-selling; if you would like to earn more than a base pay rate, we’d like to hear from you!
This position is an excellent opportunity for someone interested in a long-term career position. The hourly pay rate is $12.50, plus opportunities to earn more through incentives.
Key points of this position:
Greet members and customers, determine the nature of their needs, and provide legendary service!
You will achieve sales goals and earn incentives for various product and service transactions;
You will use road maps and reference materials to provide service to auto travelers by creating AAA TripTik® Travel planners and marked road maps; you'll also provide destination information and may secure hotel accommodations;
With gratitude and customer appreciation you will accept payments and provide accurate change and receipts;
You'll issue passport photos, international driving permits, travel money cards, foreign currency, and EZPass GoPaks;
You may also handle basic bookkeeping duties such as balancing and reconciling cash drawer.
2-3 years of customer-facing sales experience
Excellent interpersonal communication skills
Strong PC/windows & internet skills
Familiarity with U.S. geography, good sense of direction, ability to read road maps
Previous money handling and cashiering experience with ability to make correct change
Exemplary work ethic with verifiable record of dependability
Exceptional focus on accuracy and strong attention to detail
H.S. Diploma or GED, some college preferred
Successful completion of Auto Club pre-employment assessments, background and drug screenings
· Extraordinary medical/dental/vision/life benefits
· 401(k) Savings plan with company match
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer