Claims Service Representative Homeowners
About the Job
Senior Claims Property Estimator - IV
Claims Property Estimator located in the Hurstbourne, KY area. Under the general supervision of the Claims Unit Manager, investigate, analyze, evaluate and settle insurance claims involving property damage losses. Deliver exceptional customer service through professional and timely communication including telephone, email and written correspondence. Determine value of a claim and negotiate settlements within prescribed limits of authority, in accordance with established procedures, contractual obligations and all state regulatory requirements. Claims inventory complexity will range from basic claims to complex and high exposure claims, depending on experience level and proven abilities. May be asked to travel to other geographic regions to offer claims support in the event of a catastrophe. May be on-call. Extended and/or non-standard hours as required.
Qualifications – External
A four-year college degree or equivalent job-related experience.
Requires an advanced knowledge of property construction.
Experience in writing structural damage estimates using computerized software applications preferred. Xactimate is a plus!
Must be able to climb ladders, balance at various heights, stoop, bend and/or crawl to inspect structures.
Must be able to work outside in all temperatures and inspect property physically and visually.
Excellent listening, verbal and written communication skills.
Ability to multi-task and adapt to a changing environment.
Strong organization and time management skills essential.
Must be able to travel overnight as job requires.
A valid driver’s license with safe driving records required.
Proficiency in general computer skills needed.
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer