STORE FOOD MANAGER - DG MKT in KNOXVILLE, TN
About the Job
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operated 17,266 stores in 46 states as of February 26, 2021. Learn more about Dollar General at www.dollargeneral.com.
Under general supervision, manage the Food Department and the total store when designated as the Manger on duty. Ensure efficient and effective inventory management, appealing and profitable merchandise presentation and quality customer service. Ensure a safe working environment and provide protection for company assets according to required procedures. Ensure staff and store compliance with all food handling rules and regulations. Provides support to other managers as requested.
DUTIES and RESPONSIBILITIES:
- When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank.
- Assist in ensuring the financial integrity of the store through strict cash accountability, key control, and adherence to company security practices and cash control procedures.
- Manage store in Store Manager's and Assistant Manager's absence.
- Assist Store Manager, and Assistant Manager as directed, in providing training for employees.
- While responsible for the Grocery Food Department and processes, the Food Managers specialized areas include;
- Assist in training assigned associates in the proper stocking and rotation of food products.
- Assist in training all assigned associates in the proper presentation standards.
- Assist in training all assigned associates in the proper and safe handling of food in compliance with rules and regulations.
- Assist in training assigned associates in the proper execution of hourly recovery standards to model store standards.
- Assist Store Manager and Assistant Store Manager in ensuring adequate scheduling coverage. Assess work completion and follow up with associates regarding performance.
- Record all Grocery Food Markdowns, while analyzing causes and taking corrective action to prevent recurrences.
- Assist in the sanitation standards and training of all associates assigned in the Grocery Food area using the Cleaning Schedule.
- Ensuring in ensuring execution of the stores 7 Day Workflow Plan as it relates to stocking standards and (Find-Fill-Fix) procedures.
- Assist in ensuring the stores HHT is used as an investigative device to prevent out of stocks as well as overstocks.
- Assist with the organization of the receiving area.
- Assist in ensuring all merchandise is presented according to established practices and plans. Utilize merchandise fixtures properly including presentation, product pricing and signage.
- Assist in ensuring POG execution, pricing integrity to include price changes, Was/Now, TRP, and Ad signs, as well as all Super Tuesday pricing and signing execution.
- Assist with Tote Inventory Management processes.
- Minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory control procedures to maintain accurate inventory levels.
- Assist in ensuring adherence to stated company security practices and cash control procedures when supervising operations in Store Manager's absence.
- Assist in ensuring that customers' needs and requests are routinely addressed in an efficient and timely manner. Maintain daily contact with customers to understand merchandise expectations and desires.
- Take a lead role in receipt and handling of new merchandise. Ensure sales shelf preparation and organization of staging areas for new deliveries. Direct and assist associates with unloading trucks. Direct new merchandise according to plan. Efficiently utilize storeroom square footage to stock reserve inventory. Ensure proper rotation of perishable food items.
- Follow all prescribed and outlined cash handling procedures. Authorize and sign for refunds and overrides. Count register. Deposit money in bank. Assist with financial integrity of the store through strict cash accountability, key control compliance, and adherence to company security practices and cash control procedures.
- Assist with conducting safety meetings; help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment. Assist in ensuring that all equipment is functional and maintained to a required level of safety and sanitation.
- Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications. Assist Store Manager in ensuring employee compliance. Complete all paperwork and documentation according to guidelines and deadlines.
- As requested by Store Manager, assist with entering payroll information into computer and providing specific training for employees. Backup Store Manager and/ or Assistant Manager in absence.
Knowledge, Skills and Abilities:
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to perform cash register functions.
- Knowledge of cash, facility and safety control policies and practices.
- Effective interpersonal and oral & written communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow plan-o-gram and merchandise presentation guidance.
- Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
- Ability and willingness to obtain required certifications in food handling.
Work Experience and/or Education:
- High school diploma or equivalent.
- Two to three years of retail clerk experience.
- Previous lead experience and/or grocery store experience preferred.
- Attainment of required local and state food handling certifications, if applicable.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.