Scientist II, Field Applications

Thermo Fisher
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Job Details

  • Location: Providence, RI, 02912
  • Date Posted: 1 month ago
  • Employment Type: Full Time
  • Category: Engineering
  • Req Number: 191293BR-4
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Description

Field Applications Scientist - Real-Time PCR (New England)

When you are part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $35 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

The role

Join us as a Field Applications Scientist (FAS) and assist us in our mission to become the world leader in serving science. This dynamic position involves providing scientific training, guidance, application support and troubleshooting. At the center are our Applied Biosystems RT-PCR instruments and a wide range of reagents.

This is a field-based role, involving extensive travel across the majority of New England (Massachusetts, Vermont, New Hampshire, Rhode Island, Connecticut). The successful candidate must live within the assigned territory. Occasional support needs to be provided to customers outside of assigned region in other areas of the US. When not traveling we are working from home. The position comes with a competitive salary, yearly bonus, company car. We offer many different career pathways in a global organization, plus extensive resources, and training opportunities to help develop an exciting career!

How will you make an impact?

We support customers in-person at their lab, and by phone and email, serving as a trusted advisor. In doing so, we help to increase customer satisfaction, build loyalty, and contribute to the overall success of the business.

· Deliver on-site and remote scientific application support & training support to our customers on our RT-PCR products

· Perform product demonstrations and training at customer or company sites

· Diagnose & resolve product performance problems and customer queries/complaints

· Work with sales representatives on sales calls to customer laboratories to provide technical and applications assistance in response to customer inquiries

· Assist the regional sales team in the development of accounts by giving technical seminars and presentations that promote the use of our products

· Maintain up-to-date technical expertise and in-depth knowledge of our product portfolio and scientific developments in RT-PCR and related subjects

· Build trust with our customers and excel in customer service

How will you get here?

Education

· Bachelor's degree in Biology, Biotechnology, Biomedical Sciences, Genetics, Molecular Biology, Biochemistry or similar required (Masters or PhD preferred)

Experience

· 3 years’ molecular biology laboratory experience required
Requires proof of COVID 19 Vaccine

· Experience in communicating technical materials in written and verbal form; teaching experience is a plus

Knowledge, Skills, Abilities

· Customer-facing experience, with the emotional intelligence to understand customer concerns

· Able to connect with and support people effectively with varying levels of technical knowledge and expertise

· Good computer and/or IT skills and have an interest for groundbreaking technology.

· Willingness to travel extensively (up to 75% weekly), including frequent overnights

· Drivers license

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 90,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.