About MedStar National Rehabilitation Network (MNRN)
At MNRN, we are known for our patient focus and providing exceptional access to the best care. Our reputation makes our employees proud. But that's not enough. Working here, you have the opportunity to continuously improve yourself through the meaningful work, the impact you make, the supportive interactions with fiercely loyal colleagues, and the many ways to learn, through mentorship, a diverse patient population, and exposure to a variety of areas of care.
And finally, our employees can see first-hand how they make their patients' lives better, oftentimes developing deep rooted relationships. We strive to provide the best care to our patients and are dedicated to the betterment of each other and a better you.
It’s how we treat people!
General Summary of Position
The Regional Director will assist the Vice President (VP) and Assistant Vice President (AVP) in the ongoing growth, expansion, development and supervisory oversight of the Outpatient Rehabilitation Network. This includes having supervisory oversight of multiple Outpatient locations and/or coordination of major programs across the Network. In this role, the individual is committed to the expansion and distribution of high quality programs, services, and systems in order to exceed internal and external customer expectations. The Regional Director is designated as the Site Administrator.
Bachelor’s, Master’s, or Doctorate Degree in Occupational or Physical Therapy. Graduate of an accredited school of Occupational or Physical Therapy
Three (3) to five (5) years clinical experience in an outpatient therapy setting preferred. Two (2) years significant supervisory experience preferred. Program and staff development experience preferred.
Maryland, District of Columbia (DC), and/or Virginia licensure required as deemed necessary for your specific location(s). American Heart Association’s BLS for Healthcare Providers CPR certification required.
Knowledge, Skills & Abilities
Professional competency as a general practitioner in occupational or physical therapy; Demonstrates independent use of varied evaluation and treatment approaches; Demonstrates leadership skills including coaching, planning, directing, evaluating and motivating Team Members; Utilizes data and performance improvement to solve problems and improve processes; Maintains control over areas of responsibility and accountability; Selects, trains, and develops Team Members; Completes Performance Appraisals effectively and in a timely manner; Demonstrates competence in the enhancement of an environment that enhances excellent customer service.
Primary Duties and Responsibilities
Provides patient evaluation services including review of pertinent history information, performance of specific assessments, and determination of recommendations and documentation of results. Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in goal setting.
Demonstrates proficiency in implementation of treatment protocols based upon evaluation findings, the patient’s presentation and the evolving health care environment. Consults with other healthcare professional(s) as indicated. Recognizes and documents changes in patient’s condition requiring modification of the plan of care and/or the need for medical/rehabilitation consultation.
Completes appropriate discharge planning and follow-up care. Accurately and timely documents and charges for patient care activities in light of our evolving health care environment, painting a clear picture of the patient’s course of care including focused initial evaluation/plan of care that establishes baseline and goals, legible daily encounter notes, interim progress summaries, and discharge evaluation.
Functions as a role model through demonstration of professional conduct and ethical standards of practice and assures compliance with National Rehabilitation Hospital (NRH) Network and clinic policies and procedures for all disciplines.
Independently manages the daily operations of assigned clinic(s) with a consistent focus to great access to care. This includes but is not limited to assuring appropriate staffing, controlling expenses, managing patient schedules, and assuring efficient processes are in place to support team members and customers. Meets or exceeds productivity, charging, and financial targets for the clinic(s).
Promotes excellent customer experience and great access to care through flexibility and adaptability. Participates in team removal of barriers to access, understands Customer Service Initiative (CSI) measurement data of the site(s) and actively engages in Access National Rehabilitation Hospital (NRH) initiatives. Involves Access NRH Ambassadors and all team members in the focused commitment.
Contributes to the development and achievement of established department goals and objectives. Complies with government and accreditation regulations.
Participates in strategic planning and other initiatives for the outpatient network as a whole, for individual outpatient sites, and for programs that partially exist in the outpatient portion of the continuum of care.
Coordinates selection, coaching, orientation, mentoring and goal setting to promote improved team members performance and quality care enhancement. Develops standards of performance, evaluates performance and conducts performance management including managing poor performers effectively as well as recognizes top performances. Conducts performance appraisals timely.
Monitors, trains, and as needed formally coaches’ therapists to promote clinically and financially effective care planning and charging to professionally respond to the evolving health care environment. Responsible to actively accomplish this with individual therapists when indicated and to promote this across sites as a whole. Completes and/or contributes to the development of corrective action plans when necessary.
Assists in the business design and development. Develops and implements clinical programs that are cost effective and value added. Works closely with Business Development to market the programs and services to targeted referrers.
Provides leadership for selected programs across the Network. Promotes consistent, safe, quality and value driven services for the identified target patient populations, across determined and gradually expanding sites, as the patient/referrer and opportunity indicate.
Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Serves as a clinical instructor to assigned students.
Not sure if you're ready to apply? To learn more about this opportunity, please contact Craig Harbert via email at Craig.S.Harbert@medstar.net or at 202-531-1123.About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.