Kids Club Attendant

Hilton Worldwide (HWW)
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Job Details

  • Location: Pampanga, Pampanga, 2023
  • Date Posted: 1 month ago
  • Employment Type: Full Time
  • Category: Restaurant
  • Req Number: HOT08DT5
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Job Description

A Kids Club Attendant is responsible for leading and directing children through supervised recreational activities. Supports the hotel's continuing effort to deliver outstanding guest service experience in the Hotel’s Recreational facilities.
What will I be doing?

As a Kids Club Attendant, you will be responsible for leading and directing children through supervised recreational activities in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Lead, direct and participate in supervised children's recreational activities offered by the hotel
  • Create appropriate recreational programming for children
  • Ensure and maintain a physically and emotionally safe and secure environment for children to participate in children's activities
  • Monitor use of the facility and address and/or report potential hazards
  • Respond to guest inquiries, requests and service issues in a timely, friendly and efficient manner
  • Perform general Recreation duties, as needed
  • Respond to guest requests, comments, and concerns in a timely manner

What are we looking for?

A Kids Club Attendant serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow::

  • Atleast Associate Degree or College Diploma or equivalent required
  • Must maintain a neat, clean and well-groomed appearance
  • Intermediate English language skills
  • Basic computer knowledge

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous customer service experience
  • Have experience in the same capacity in a 5 star hotel setting

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!