Head Golf Professional

Benchmark Hospitality Kahuku, HI

About the Job

Come be a part of something bigger!

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed.  Come be a part of our “Be the Difference” philosophy, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn’t love to get away)
  • Paid Time Off (Holidays/Vacation)
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details

Who are we?

The Head Golf Professional reports to the Director of Golf. Responsible for the daily operations and for administering and enforcing the policies and procedures of the Golf Club by performing the following duties personally or through subordinate supervisors.

What you will have an opportunity to do:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Ensures the golfers and guests are exceptionally serviced in all their needs including but not limited to merchandise, assistance with golf bags, carts, retail equipment, practice balls and cleaning of clubs.
  • Oversees, sales, inventory control, golf instruction and scheduling of employees.
  • Responsible for the interview and selection process for the Golf, OGS, and Cart Maintenance Department.
  • Schedules, trains, supervises, evaluates, and disciplines employees in all Golf Operations, Outside Golf Services, and Cart Maintenance Departments.
  • Plans and coordinates tournaments, clinics and other events, working closely with the Golf Course Superintendent, Golf Professional Staff (Instructors), and Merchandise Manager. Informs all departments of scheduled events and special needs.
  • Administers and maintains the group booking program, coordinating reservations and scheduling.
  • Orchestrates group golf events/tournaments brought to this resort.
  • Monitors pace of play and golf course activity; ensures maximization and proper utilization of the tee sheet.
  • Teaches individual and group lessons.
  • Inspects club buildings, equipment, and golf course on an on-going basis, ensuring that all meet the standards of Turtle Bay Golf.
  • Investigates and resolves complaints from patrons.
  • Provides guidance to apprentices in their pursuit of professional status in the PGA of America and the Aloha Section PGA.
  • Directs Teaching Assistants so as to promote consistency in instruction during clinics and lessons.
  • Assists in developing, implementing, and enforcing operational policies, promotional and marketing strategies.
  • Assists with preparing annual budget for Golf Department, including rounds, revenues and expenses.
  • Attends and conducts meetings, participates in or coordinates employee events.
  • Prepares and distributes daily, monthly and yearly reports as needed or requested.
  • Represents Turtle Bay Golf at professional golf events throughout the state and country.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university; or minimum of 3 or more years’ experience in all aspects of a quality resort golf course operations; minimum of three years of supervisory responsibility; working knowledge of USGA Rules of Golf; ability to play and teach golf well; basic knowledge of computers including Windows programs, point-of-sale and tee time software.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and public.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Must be a member or apprentice in good standing of the PGA of America.

What are we looking for?

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.