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Job Details

  • Location: London, England, WC2B
  • Date Posted: 3 months ago
  • Employment Type: Full Time
  • Category: Restaurant
  • Req Number: HOT087B7
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Description

Job Description

Position

Head Bartender – The Waldorf Hilton London

 

The Waldorf Hilton London is an iconic & historic London hotel built in the late 1800, located in Aldwych.

The hotel features 298 Guest Rooms, including 19 suites. Blending Edwardian “Du Siecle” with modern comfort. Our hotel sits in the center of London’s glitzy theatre district, just a few minutes’ walk from Covent Garden, The Royal Opera House and Trafalgar Square.

Guests of this hotel will experience first-class service, distinguished by an unrivalled commitment to a personalised approach. We ensure a comfortable, luxurious stays all our guests, with guidance on locally immersive experiences where desired.

 

Homage’s restaurant and Décor pays tribute to the Grand Cafés of Europe Renaissance, offering a high standard of Modern British Food. Good Godfrey’s bar & Lounge offers crafty & cosmopolitan cocktails as well as canapés and light bites. Our New bar MK47 opened in October 2021 that is in partnership with our local gin distillery offers sublime and sophisticated cocktails to our guests.

 

Salary

The salary is £26.364 a year plus Service Charge

 

Benefits

The benefits of working for The Waldorf Hilton London are huge:

  • Competitive salary
  • Go Hilton rates so you can travel the world
  • Holiday pay increasing with length of service
  • Healthy meals provided
  • Laundry service and full provision of uniform
  • 39 hour working week providing a healthy work / life balance

 

A Head Bartender oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.


What will I be doing?

As a Head Bartender, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

  • Maintain an effective bar service with an emphasis on high quality, efficient service
  • Check that Guest service standards are set, implemented and monitored, and continuously evaluated
  • Set-up of the outlet in accordance with the pre-determined standards of the operation
  • Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
  • Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
  • Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
  • Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
  • Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
  • Complete all necessary administration in accordance with Company procedures relating to all staff members
  • Maximise revenue and increase average spend per person through upselling, h


A Head Bartdender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

 

  • A warm personality, attentive and smartly presentable
  • An ability to listen and respond to demanding Guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations

 

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!