Food and Beverage Intern

Hilton Worldwide (HWW)
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Job Details

  • Location: Birmingham, England, B40 1
  • Date Posted: 3 months ago
  • Employment Type: Full Time
  • Category: Admin/Clerical
  • Req Number: HOT0860Z
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Job Description

A Food and Beverage Intern is responsible for welcoming guests and working across the Food and Beverage departments during your placement to deliver an excellent Guest and Member experience while managing guest queries.

This role is to start in June 22

What will I be doing?

As a Food and Beverage Intern, you will get the opportunity to work in Bar, Restaurant, Breakfast and Room Service, simultaneously developing your communication, customer service and leadership skills. You will fully immerse yourself in the day to day operation of our busy hotels, and will get an insight into the world of Food and Beverage at a global company.

We will help you to become ‘the face’ of the different outlets in our hotels and how to communicate with other departments and guests alike, ensuring a smooth and memorable experience for all guests that stay with us. Part of the role will be to welcome guests into our Restaurants and Bars in a polite and friendly manner, consistently demonstrating great customer service and showing true Hilton hospitality.

What are we looking for?

An Operational Intern serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food and Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!