Customer Sales Agents (Receptionist)
About the Job
Hilton Malta is seeking to recruit Customer Sales Agents on both Full-Time and Part-Time basis, to form part of our Front Office Team.
The successful candidates should be energetic individuals, who enjoy working with people, possess excellent communication and customer care skills and fluent in the use of Computer systems.
This position will assist in the following:
1. Welcoming guests to the hotel and ensuring an enjoyable and hassle free stay.
2. Maximising revenue through Rooms and Food & Beverage up selling whilst managing other related targets set by the department.
3. Handling guest comments and queries and exceeding their expectations.
4. General Front Office duties.
The Candidates should have a smart appearance, a minimum of one-year experience in the hotel industry preferably within a five star environment in a similar role, and an excellent command of the English language. The selected candidates need to be willing to work both day and night shifts as would be necessary.
An ITS qualification, knowledge of the Opera PMS and knowledge of Maltese would be favourable considered. Knowledge of other foreign languages, especially Russian, German, French and Italian would also be considered an asset.
Having been awarded the HR Quality mark, join a team you can trust to develop your career. All applications received will be acknowledged and treated in strict confidence.
Take a look at our beautiful property, by clicking on the following link: Hilton Malta Virtual Tour.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!