Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests with care and respect. Is passionate about serving the guest. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their needs. Pays attention to guests’ verbal and non-verbal communications and addresses them proactively. Handles guest complaints – says “Yes” to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Understands that a guest is never an interruption. They are the first priority. Team Skills Treats fellow team members with care and respect. Is a good team player. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with people of all backgrounds. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows the products and menu. Follows Jack in the Box policies and standards.